Drop Team Lead

Job Details

Description

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Within the realm of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedures, which include the use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions, and informing their supervisor or the Safety Committee of unsafe conditions, as directed.
• Attendance: reports to work as scheduled, on time, and ready to work.
• Leads Drop Team Members in the accurate and efficient collection, sorting, counting, wrapping, and distribution, as directed, of large sums of coin or cash money from slot machines or other gaming revenue sources.
• Ensures that money transfers or re-impresses money are performed, as directed.
• Ensures that all incumbents in Drop Team Member positions sign or obtain proper authorization signatures for all transactions, including entering or exiting from secure areas, as required. Uses only approved forms and is in compliance with company policy and gaming regulations, which include but are not limited to Slot Summary Sheet, Count/Wrap Variance, Coin Vault Ledger, Transfer Sheets, Cash Transfers, Even Money Exchanges, and Hopper Summary Sheets.
• Leads staff in the operation and maintenance of coin counting and wrapping machines, as directed.
• Provides technical direction, training, and guidance to the Drop Team Members, as directed.
• Performs responsibilities in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.
• Leads Drop Team as designated in the rotation schedule. Works as a team member and assists with Drop Team duties. Develops and maintains effective working relationships and good customer service skills with all guests and employees.
• Wears and maintains all uniforms properly, including nametag and gaming license.
• Maintains alertness for the performance of all responsibilities and a general awareness of casino operations at all times. Keeps Casino Manager and/or Security informed of any concerns.
• Complies with established security policies and procedures. Informs the Casino Manager and Security Supervisor of any concerns.
• Performs, when necessary, as a back-up to the Drop Team staff.
• Performs other duties, including special projects, as needed and directed.
  
  

QUALIFICATION REQUIREMENTS: Demonstrated experience receiving, securing, handling, counting, reconciling, and distributing large sums of money. Demonstrated experience working and leading as a member of a team of employees engaged in the performance of a highly routine and physically demanding work activity.

EDUCATION AND/OR EXPERIENCE: Graduation from high school or equivalent. Two (2) or more years of recent and related experience preferred.

LANGUAGE SKILLS: Demonstrated effective and diplomatic oral and written communication skills using English.

REASONING ABILITY: No decision-making is required beyond the scope of essential duties.

CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid and current State of Colorado Gaming License.

OTHER SKILLS/ABILITIES: No additional skills are required.

PHYSICAL DEMANDS: Essential duties involve performing physical exertion, including frequent brisk walking, climbing stairs, crouching, stooping, bending, stretching, reaching, pushing, kneeling, squatting, and standing for an entire work shift with standard breaks. Essential duties require lifting from 50 to 75 pounds to stack or move materials, and pushing a money cart weighing over 1500 pounds with Drop Team Members. Essential duties include working a flexible workweek, any day of the week, any shift of the day, with additional hours routinely required.

WORK ENVIRONMENT: Essential duties involve working near large numbers of people in an indoor environment, which may become warm as a result of performing the physical demands of the work. The environment frequently contains loud or high noise levels from guests and coin machines.

MATERIALS AND EQUIPMENT DIRECTLY USED: Supply and storage equipment used include dollies and carts for transporting money. Equipment used includes money change machines, coin/money counting machines, occasional use of power hand tools, safety equipment, including steel-toe shoes, weight belts, knee pads, and earplugs. Office equipment used includes fax machines, computers, photocopiers, calculators, and staplers.

Full House Resorts provides a robust benefits package for all employees and eligible family members, including:

• Health & Wellness: Medical (full-time only), HSA, FSA, Dental, and Vision coverage.
  
  

For The Employees, Full House Resorts Provides

• Financial Security: Life insurance, disability coverage, and supplemental benefits.
• Retirement Savings: 401(k) plan with company matching after one (1) year of service.
• Paid Time Off: Generous PTO program.
• Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
• Wellness Perks: Complimentary local gym membership.
• Professional Growth: Tuition reimbursement and career development opportunities.
• Exclusive Discounts: Employee savings on hotel and resort services.