Responsibilities

•Provide a warm welcome to our internal and external guests. 

• Answer all guest questions and proactively suggest items for purchase fitting their needs.

• Efficiently checking out guests, which involves ringing up the items, engaging the guest in conversation, collecting a form of payment for charges incurred and neatly wrapping the items purchased.

• Handle large amounts of currency accurately and efficiently.

• Assist guest with any concerns that they may have and record such comments and concerns.

• Complete and process all necessary paper work in neat and accurate manner.

• Answers the phone within three rings and with a smile.

• Performs other incidental and related duties as required and assigned.

Qualifications

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with ethical integrity; Upholds organizational values.

• Communication - Communicates clearly and informatively; able to read and interpret written information.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

$17/hr based on experience

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership tuition reimbursement and more.