Description

Full Circle Health (formerly known as the Family Medicine Residency of Idaho) is looking for a part-time Referral Coordinator to join our amazing Referrals team!

Mission

Our Mission is to train outstanding broad spectrum family medicine physicians while serving vulnerable populations of Idaho with high quality, affordable care, provided in a collaborative work environment.

As one of the first 11 Teaching Health Centers in the US, our broad spectrum capabilities combined with our people centered approach to care allow us to help people live their best lives.

Values

Integrity – Doing the right thing even when no one is watching.

Compassion – Affording empathy, dignity and kindness to others.

Accountability – Standing beside our mistakes as well as our achievements.

Respect – Honoring others for their diversity, perspectives, skills and abilities.

Excellence – Performing with competence, courtesy and professionalism.

Purpose

 The Referral Coordinator (RC) will provide assistance to the Full Circle Health patient in the appropriate and timely navigation of the referral process to other organizations or medical providers in the broader medical neighborhood as part of the Patient-centered Medical Home model of care.

Benefit Information

Full Circle Health offers an extensive benefits package to include:

• Multiple health and dental plans
• No cost to employee life insurance, long term disability, employee assistance program, and financial advisors
• Optional coverages:
  • Vision
  • Life insurance
  • Short-term disability
  • Identity theft protection
  • Critical illness coverage
  • Accident coverage
  • Flexible Spending Account
  • FSA Dependent Care
  • Health Savings Account (with employer contribution if eligible) 
  • Pet insurance
• 6.5 paid holidays annually and PTO starting at 17 days per year (pro-rated by FTE)
• Full Circle Health has a 403(b)-retirement match and discretionary profit-share (pre-tax or Roth)

Minimum Qualifications

Education

• High school diploma or GED.

Experience

• Two or more years of experience in a medical reception, nursing or referral processing or insurance claims processing; will consider a combination of relevant work experience.

Licensure / Certification

• Not required, Medical Assistant or LPN preferred

Other:

• Our organization is a tobacco-free workplace; qualified applicants must complete a tobacco / nicotine free attestation prior to employment.
• We require immunizations for all staff to include COVID-19 vaccine and an annual influenza vaccine as a requisite for employment. Newly hired staff must be fully vaccinated before joining our organization. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.

Preferred Knowledge, Skills and Abilities

• Must have strong customer service and interpersonal skills,
• The ability to collaborate with other health care providers in the provision of patient care
• Ability to multitask in a busy, often noisy environment
• Basic computer competency skills
• Personal time management skills
• Strong detail orientation
• Knowledge of health insurance claim processing