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Collections Specialist

Full Time | Semiconductor 3 Months Ago

 

 

Summary: As a Collections Specialist you will develop strong working relationships with our clients in order to provide best in class customer service support for all related client collection needs. Assists in credit and collections activities to ensure monies owed to the firm are received in a timely manner while maintaining positive relationships with all clients. Ability to keep up with a fast paced environment with keen insight in prioritizing in order to achieve firm collections targets and goals.

 

 

 

Responsibilities of the Collections Specialist will be:

 

  • Outreach to delinquent or high-risk clients to secure payment and determine reason for delinquency on active or inactive accounts
  • Negotiation of repayment plans on outstanding debt if required
  • Work with client in a positive and professional manner to establish full balance repayment plans or settlements
  • Demonstrate empathy for the client’s situation using ethical behavior that is consistent with the company values
  • Handles extensive research requirements for more complex billing problems and inquiries and has extensive knowledge of the organization, products or services, as well as advanced problem-solving skills
  • May provide coaching or guidance to other less experienced specialists on policies, procedures or problem solving
  • Meet key performance indicators as outlined by management
  • Interface with varying levels of management, clients and staff
  • Promptly responds to client inquiries regarding past due balances
  • Prepare reports and analysis on the status of credit and collection matters; provide regular updates to management on these matters
  • Assume additional responsibilities as necessary
  • Document all actions taken on accounts
  • Identify trends, commonalities and payer level activity to effectively dispute, appeal and overturn denials in a timely solution-based manner
  • Performs reporting analysis to review AR activity, provide explanations to leadership
  • Apply collection best practices to exemplify departmental standards
  • Coordinate with all team members to resolve all issues and identify root causes for non payment

To succeed in this role, the Collections Specialist should:

 

 

  • Most important – An individual that is a ‘go getter’, willing to work hard, and has a high level of attention to detail
  • Hold a bachelor's degree in Finance, Accounting, Business Management, or related field or 5 years of related experience
  • Strong analytical skills, writing, presentation skills, and able to prepare complex analysis and reporting
  • Have intermediate knowledge of Deltek Vision or  Financial Force and Microsoft Office.
  • Strong knowledge of Excel
  • Possess knowledge of construction AIA and schedule of value billing experience.
  • Be capable of understanding basic contract terms and conditions.
  • Be able to handle multiple priorities, meet deadlines, and have great follow-up skills.
  • Possess the ability to work independently.
  • Have experience working with contracts/proposals relating to professional services.

 

Pay range $55k-$70k based on experience.

 

 

WEBSITE

fsttechnical.com

HEADQUARTERS

CHANDLER, AZ

SIZE

200 - 500

FOUNDED

1984

CEO

TROY HALL

REVENUE

$10M - $50M

INDUSTRY

Semiconductor

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About Fst Technical Services

FST Technical Services was founded in 1984 to serve the needs of the growing, worldwide Semiconductor/Microelectronics and Life Sciences industries. We began as an independent interface between our clients and their subcontractors to establish build clean installation methods that satisfied internal specifications and conformed to regulatory requirements. FSTs core expertise is in developing technical and logistical solutions for complex needs by continually investing in the most advanced equipment and training to meet the needs of the rapidly changing markets it serves. Today, our business ha...s expanded to additional markets, including Automation, Data/IT Centers, Energy/Advanced Technology and Technology/Research Laboratories. Our experienced FST team serves as your trusted partner for QA/QC Services, Equipment Services, Staffing Solutions, Project Management, Analytical Testing and Inspections virtually anything you might need throughout your project lifecycle. FST professionals also provide project consultation and employee training. We guide our customers throughout each project phase to ensure full compliance. With peerless performance and proven results, FST is with you all the way. More
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Fst Technical Services
Full Time
$107k-140k (estimate)
4 Days Ago
Fst Technical Services
Remote | Full Time
$106k-139k (estimate)
4 Days Ago

If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collections Specialist job description and responsibilities

Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.

02/26/2022: New York, NY

Collections specialists are responsible for managing overdue accounts for an organization.

12/16/2021: Port Arthur, TX

They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.

01/03/2022: Omaha, NE

remind the clients for the overdue payment

01/05/2022: Fayetteville, NC

Contact clients for overdue outstanding payment

02/28/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collections Specialist jobs

Build an optimized Collections Specialist resume quickly and easily using administrative skills.

02/02/2022: Omaha, NE

Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.

02/04/2022: Idaho Falls, ID

These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.

02/03/2022: Elkhart, IN

Learn excellent knowledge of billing procedure

03/03/2022: Utica, NY

Relevant work experience as a Collections Specialist are prefered

03/03/2022: Charleston, SC

Step 3: View the best colleges and universities for Collections Specialist.

Florida Southern College
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