Mendon is Full-Service Truck Leasing and Commercial Truck Rental in the New York and New Jersey metropolitan areas. We are searching for an experienced Collections Specialist to work at our Brooklyn, NY location.

Are you a detail-oriented, empathetic, and skilled at negotiating payment arrangements? We are seeking a diligent Collections Specialist to join our team. As a Collections Specialist, you will play a vital role in ensuring the financial health of our organization by managing overdue accounts and working with clients to resolve outstanding balances. Your ability to communicate effectively, analyze financial data, and maintain a professional yet assertive demeanor will be key to your success in this role. If you thrive in a fast-paced environment and are passionate about resolving financial discrepancies, we encourage you to apply for this opportunity and become an integral part of our team.

The Collections Specialist reports to the Senior Accounts Receivable Manager. This is an on-site position.

Essential Functions:

• Collection of outstanding receivables per telephone and email.
• Maintain the accounts receivable ledger so that the ledger reflects a true and clear picture of current outstanding debt.
• Meet collection targets as agreed with Management.
• Provide accurate information on daily and monthly reports as required.
• Ensure that all relevant administrative tasks are completed on a regular basis, follow up on dispute cases.
• Monitoring the payment behavior of customers.
• Investigate historical data for each debt or bill.
• Find and contact clients to ask about their overdue payments.
• Document all collections activities timely, accurately, and thoroughly in the company’s database.
• Work closely with other departments, such as billing and customer service, to resolve customer inquiries and disputes.
• Other duties as assigned.

Requirements:

• Proven Experience as a Collection Specialist or similar role.
• Knowledge of billing procedures and collection techniques.
• Familiarity with the Fair Debt Collections Practices Act.
• Working knowledge of MS Office and databases.
• Comfortable working with targets.
• Skilled in negotiation.
• Problem-solving skills.
• High degree of attention to detail.
• Superior data entry skills.
• Ability to follow internal procedures and controls required.
• Bachelor’s degree in accounting or related field a plus.
• Experience analyzing data and creating financial documents.
• Strong organizational, written, and verbal communication skills.
• Team player.

Job Type: Full-time

Annual Salary: $60,000-$65,000

Work Schedule: Monday to Friday

Benefits:

• Dental Insurance
• Vision Insurance
• Health Insurance
• Life Insurance
• Sick Time Off
• Vacations
• Holidays
• 401(k)