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Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.
We’re looking for a Senior Product Marketing Manager to amplify Front’s momentum in the customer service space through our next chapter of growth. In this role, you’ll partner with leaders across the business and the broader Marketing team to craft compelling narratives about the unparalleled service our customers are able to deliver with Front and execute flawless launch moments that stand out in the market. From our most cutting-edge AI features to best-in-class collaboration capabilities, you’ll partner closely with the Product team to understand customer needs, deliver value, and drive adoption from launch day and beyond. You’ll become a product expert, storyteller, and a key connector between our internal teams, our customers, and the market to help even more teams deliver exceptional service at scale with Front.
\nWhat will you do?
This position is hybrid, expected to be in our SF office on Tuesdays and Thursdays.
SF Hybrid: $152,800 - $190,000
Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please speak with a member of our recruiting team for additional information.
What we offer
✨ Competitive salary
🤝 Equity (we are post-series D & backed by some of the best VCs in the US)
🏥 Private health insurance fully covered by Front
💪 Flexible Fridays - learn more here!
🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)
🛋 Mental health support with Modern Health
🍼 Family planning support with Maven
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice.
Full Time
Retail
$119k-155k (estimate)
08/24/2023
07/22/2024
atthefront.com
COLUMBIA, KY
100 - 200
Private
ROLAND CURTIS
$10M - $50M
Retail
The job skills required for Senior Product Marketing Manager include Product Marketing, Insight, Planning, B2B, Collaboration, Salesforce, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Product Marketing Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Product Marketing Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Product Marketing Manager positions, which can be used as a reference in future career path planning. As a Senior Product Marketing Manager, it can be promoted into senior positions as a Marketing Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Product Marketing Manager. You can explore the career advancement for a Senior Product Marketing Manager below and select your interested title to get hiring information.