Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. 

More than 8,000 businesses across many different industries (manufacturing, logistics, travel, financial services, tech, etc.) use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.

We are looking for a Senior Accounting Manager to help build and scale the accounting function to support the growth of the business. Reporting to the Controller, this role will be responsible for managing the GL and various accounting operations. To succeed in the role, you must be a thorough and versatile professional, have proven experience in accounting operations, enjoy solving problems, and work well in a small, cross-functional, dynamic team.

What will you be doing?

• Lead the execution of the recurring financial month-end close process including approving month-end journal entries, consolidations, reconciliations, flux, reporting, and ensuring completion in an accurate and timely manner
• Provide oversight and review of other accounting areas, including Accounts Payable (and T&E), Payroll, Taxes and Revenue operations
• Manage, mentor and coach a team of 2 accountants
• Help to build and maintain a comprehensive policy and procedures manual for all accounting and financial reporting functions
• Optimize existing systems and support future integrations to scale operations and accelerate month-end close
• Own the preparation for Front’s financial audit with Big 4 firm. Serve as the liaison with auditors
• Perform ad-hoc projects, as needed

• CPA with 7 years of accounting experience; public accounting experience preferred. 4 years of management. Experience in the SaaS industry is a plus
• Experience with ERP Systems (Netsuite) and efficiency/automation solutions (spend management, reconciliation tools, close management solutions, etc.)
• Possess strong communications skills (oral and written) and ability to translate complex tax subject to both tax and/or non-tax counterparts.
• Demonstrate strong project management and ability to identify, analyze, offer solutions and execute solutions to tax problems.
• Process-driven mentality and devise solutions that are scalable and practical

This is a hybrid role, expected to be in our San Francisco office on Tuesdays and Thursdays.

The San Francisco base salary range for this full-time position is $124,000- $151,000. Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please speak with a member of our recruiting team for additional information.

What we offer

✨ Competitive salary

🤝 Equity (we are post-series D & backed by some of the best VCs in the US)

🏥 Private health insurance fully covered by Front

💪 Flexible Fridays - learn more here!

🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)

🛋 Mental health support with Modern Health

🍼 Family planning support with Maven

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.