Canterbury Woods, Pacific Grove, CA

This is a full-time job with benefits.
Canterbury Woods has been designated a Great Place to Work for the last few years. Come join our amazing team at Canterbury Woods!

Summary:

Under the direction of the Director of Housekeeping, assists in monitoring, coordinating and assisting the work of housekeeping personnel in the performance of housekeeping, cleaning and laundry services by performing the following duties.

Includes the following. Other duties may be assigned as necessary.

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
• Assist Director of Housekeeping/Laundry for directing work of housekeeping staff, making decisions based on immediate needs and coordinating housekeeping services with other departments.
• Oversee setups and breakdown for all resident events, campus events, staff meetings and in-services.
• Manage and conduct department performance review evaluations for housekeeping staff. Makes reports to Director of Housekeeping/Laundry regarding staff performance, work assignments and other housekeeping issues.
• Maintains presence in housekeeping department to answer questions from residents, staff, vendors, and department heads and to respond to emergency and special housekeeping needs.
• Available to perform housekeeping and custodial duties, make deliveries, cover for absent staff, inspect resident accommodations when a problem is reported and any other duties that may require immediate attention.
• Reports when equipment, structures or furniture needs repair. Immediately completes maintenance or housekeeping work order if necessary.
• Conducts initial Housekeeping/Laundry departmental orientation.
• Inventories, distributes, requisitions and orders supplies and linens.
• Mindful of budgetary guidelines to ensure efficiency of expenditures and to stay within budget limitations.
• Assist in any emergency calls when needed.
• Directly or indirectly supervise housekeepers, laundry workers or custodial staff. Responsibilities in accordance with the organization’s policies and applicable laws may include training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.
• Follows and ensures department safety standards, practice body mechanic techniques and participate in campus-wide safety programs.
• Follows highest standards of cleanliness. Follows all federal, state and corporate policies, health codes and guidelines.
• Performs all duties in a safe and efficient manner. Wears PPE/safety equipment as required for the job.
• Reports any safety hazards and/or accidents to supervisor.
• Attends all mandatory in-service meetings. Complies with all department and facilities policies and procedures.

JOB REQUIREMENTS and QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• 1-year certificate from college or technical school; or 3-6 months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.
• Ability to add and subtract 2-digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume and distance.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS and WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms.
• Frequently required to stand, climb or balance, and talk or hear.
• Occasionally required to walk; stoop, kneel, crouch or crawl.
• Must regularly lift and/or move up to 30 pounds, occasionally lift and/or move above 30 pounds with the assistance from a co-worker and/or mechanical means.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally works near moving mechanical parts and exposed to toxic or caustic chemicals and risk of electrical shock.
• Noise level is usually moderate.

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.