About Us

Summary

Essential Duties & Responsibilities

• Supervise the activities of a group of associates within the AR department. Lead assigned personnel (approx. 5-10 staff) to provide high quality service to external and internal customers in accordance with Freeman’s service vision: “Do it right. First time. Every time.”
• Hire, train, mentor, appraise performance and discipline assigned staff and accomplish defined goals. Raise the level of professional skill and knowledge within the department through staff training, motivation, performance evaluation, discipline, goal setting, tracking and accomplishment.
• Manage the team with creative and service-oriented problem resolution, professional and technical knowledge and guidance, long term planning and result oriented performance management.
• Oversee the workload distribution, prioritization, and solicitation.
• Create and maintain the department’s report library for monthly, annual and ad-hoc data. Meet performance metrics, OKR, SLA and analyze results for corrective actions. Draw and drive conclusions from the results.

• Establish and maintain relationships with customers, vendors, and other business units within the company.
• Explore and develop SAP capabilities and introduce into existing work processes.
• Audit all quires prior to acting.

Education & Experience

• College degree in accounting, finance or general business, may be substituted with successful track record of at least ten years directly related work experience
• Five years of titled supervisory/manager experience
• Ten years credit and collection experience on commercial accounts, including five years on strategic corporate accounts
• Knowledge of performance data calculations like DSO, DBT, loss ratio, past due percentages. Ability to calculate turnover and percentages
• Extensive knowledge of payment methods, banking systems and cash application
• Thorough understanding of accounts receivable related accounting, co-relations with revenue and cash-flow
• Excellent verbal and written communication skills with all levels of customer contacts, sales personnel, colleges, vendors and lawyers. A high degree of diplomacy, detail orientation and accuracy are required in daily work and interaction
• Assertive self starter and quick learner with ability to work independently
• Successful negotiation skills
• Experience in Microsoft Excel, Word. Working knowledge of Power Point, Adobe Acrobat
• At least five years’ experience with ERP systems like: SAP, Oracle, JD Edwards, Lawson, Peoplesoft or similar. In-depth SAP experience highly desired

Diversity Commitment