You haven't searched anything yet.
Are you a private, introspective, somewhat friendly person who cannot sit down to watch a movie or find time to relax with friends because you feel there is so much that needs to be finished today? Do you find yourself impatient because you have to get on with unfinished work at hand? Do you find it easy to voice your opinions on issues that concern you? Do you tend to do things only one way because to you it is the most accurate way to get it done? Do you like to fully explain things using data? Do you prefer following processes that are by the book rather than managing people?
If this sounds like you, then we need to talk…
Frazer, a leading builder of emergency medical vehicles, is currently seeking a IT Tech Support Specialist to join our team. The IT Tech Support Specialist at Frazer reports to the IT Manager, and is responsible for assisting the IT Team and Frazer end users by providing Tier 1 on-site support to our employees, including hardware, software, and printer support. Ask appropriate questions, display patience and tact, and use technical knowledge and resources to diagnose and resolve their issues. Escalate issues that extend beyond Tier I level of control to other team members. Work with the IT team to understand IT procedures and programs in order to assist with documenting employee interactions, IT policies and procedures, and training for all employees.
What Does a Week in the Life of the IT Tech Support Specialist Look Like?
Secondary Duties:
Required Education and Experience:
Preferred Education and Experience:
What's it like to be a part of the Frazer Family?
Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.
What Kind of Employees Thrive at Frazer?
Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.
Safety & Drug Policy
Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.
To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will. Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can’t pass it, we’re not the place for you.
A True Culture
Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential!
Employee Driven Benefits
At Frazer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture.
How Performance is Evaluated
Communication and collaboration are key at Frazer and we encourage an environment filled with positive feedback and constructive criticism, to unleash your potential for real professional growth! We use things like self-evaluations, group reviews, and quarterly check-ins to help define a clear path to success. You will also have an opportunity to give feedback to peers to help them to grow in their roles as well.
Skills (to Pay the Bills)
Here's a list of a few competencies that the IT Tech Support Specialist at Frazer should have…
Software Knowledge
Also, here are a few software packages that the IT Tech Support Specialist would eventually need to be versed in. Don’t worry . . . we expect some on-the-job training.
Oh, and $alary
Of course, we didn't forget salary… Frazer offers competitive pay and this role will start with a salary between $21.00-$26.00 per hour depending on education, certifications, and experience.
Work Schedule
The IT Tech Support Specialist will work Tuesday to Friday, 7:00 AM-4:30 PM, Saturday 7:00 AM-11:00 AM. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.
Application Process
If this sounds like a great opportunity to you, visit our website to complete the following steps:
Culture Index Survey Link
Thanks again for your interest in Frazer. Should your skills and qualifications meet those of the position, we will contact you further. Please check your email for further application status updates.
We look forward to hearing from you!
Full Time
$70k-88k (estimate)
03/14/2024
04/23/2024
frazerbilt.com
Houston, TX
100 - 200
The job skills required for IT TECH SUPPORT SPECIALIST include Help Desk, Customer Service, Computer Systems, Customer Support, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be an IT TECH SUPPORT SPECIALIST. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT TECH SUPPORT SPECIALIST. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT TECH SUPPORT SPECIALIST positions, which can be used as a reference in future career path planning. As an IT TECH SUPPORT SPECIALIST, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT TECH SUPPORT SPECIALIST. You can explore the career advancement for an IT TECH SUPPORT SPECIALIST below and select your interested title to get hiring information.