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Overview:
We are seeking a Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. Looking for someone with open availability, willing and able to work all shifts when needed.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct them appropriately
- Handle guest inquiries and provide information about hotel services
- Assist with guest requests and resolve any issues promptly
- Process payments and maintain guest accounts
- Collaborate with other hotel staff to ensure a positive guest experience
Skills:
- Excellent phone etiquette
- Strong guest relations skills
- Bilingual proficiency is a plus
- Previous experience in a hotel or hospitality setting preferred
- Knowledge of night audit procedures is advantageous
- Familiarity with phone systems and customer service principles
- Hospitality or hotel management background is beneficial
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where customer service excellence is valued. If you are passionate about providing exceptional guest experiences, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: From $13.50 per hour
Expected hours: 8 – 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Part Time | Full Time
Business Services
$26k-35k (estimate)
05/07/2024
09/02/2024
jskhospitality.com
PUNE CITY, MAHARASHTRA
25 - 50
Private
JAMADAGNI ASHUTOSH SURESH
<$5M
Business Services
The job skills required for Front Desk Agent include Customer Service, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.