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Full Job Description
Our Springhill and Homewood properties are looking for a Guest Service Representative to join our team. While working at the Front Desk from 7 a.m. to 3 p.m., 3 p.m. to 11 p.m., and 11p.m to 7 a.m. Our Guest Service Representative displays the genuine warmth and authentic approach that is the first impression our guests have and sets the tone for their entire stay. They read cues, anticipate our guests' needs, and look for ways to delight them. They enjoy making wonderful memories for the family on vacation or the client at a conference, tailoring their service to the unique needs of the guests.
Job Summary:
The Guest Service Representative is responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Checking in and out any guests. Dealing with any guest complaints or issues in a timely manner.
Qualifications
Education & Experience:
Physical requirements:
General Requirements:
Fundamental Requirements:
JSK is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Pay: $13.50 - $15.00 per hour
Benefits:
Schedule:
Work Location: In person
Full Time
Business Services
$26k-35k (estimate)
04/24/2024
08/20/2024
jskhospitality.com
PUNE CITY, MAHARASHTRA
25 - 50
Private
JAMADAGNI ASHUTOSH SURESH
<$5M
Business Services
The job skills required for Hotel Guest Service Representative include Guest Service, Credit Card, Scheduling, Problem Solving, Communicates Effectively, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Guest Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Guest Service Representative positions, which can be used as a reference in future career path planning. As a Hotel Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Guest Service Representative. You can explore the career advancement for a Hotel Guest Service Representative below and select your interested title to get hiring information.