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Managed by SMI Hotel Group, a growing hotel management company with upscale, full-service hotels in Virginia and Texas, the Four Points by Sheraton Richmond Airport is seeking a highly motivated and team-oriented Front Office Manager to join and lead the front office team. The property is conveniently located with easy access to the Richmond International Airport and downtown Richmond, just off I-64 and near I-95, providing quick and easy access to all points located in the greater Richmond area.
The ideal candidate is responsible for the overall operation of the Front Office, and ensuring that our guests have a positive and memorable experience during their stay. Acting as the face of the hotel, the GSM will lead by example and provide support and coaching to the team.
BENEFITS:
In addition, salaried team members receive:
DUTIES & RESPONSIBILITIES:
REQUIREMENTS:
SMI Hotel Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Full Time
Accommodations
$38k-55k (estimate)
02/06/2024
04/28/2024
fourpointsrichmondairport.com
Richmond, CA
<25
Accommodations
The job skills required for Guest Service Manager include Guest Service, Scheduling, Front Office, Housekeeping, Coaching, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Manager positions, which can be used as a reference in future career path planning. As a Guest Service Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Manager. You can explore the career advancement for a Guest Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Manager job description and responsibilities
A guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.
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The guest services manager oversees the process of handling customer complaints.
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Guest service manager focuses on the client's needs and requirements and ensures that they are being fulfilled.
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Present the menus and the special of the day
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Organisational and planning skills to develop customer service policies.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Manager jobs
A guest service manager performs a variety of customer relations duties at a hotel.
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Must be able to speak and understand the primary language used by the guests who visits the hotel.
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Listen, understand and take action.
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Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.
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Customer service representatives, customer service management, and operations staff work together to make experiences that matter.
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Step 3: View the best colleges and universities for Guest Service Manager.