FosterThomas, Inc. is a leading Human Capital Management Firm. We are assisting our client, a non-profit organization, in their search for a Director of Recognition Programs and Association Services, based out of their Washington, DC office. This role offers a hybrid schedule.

General Responsibility

Essential Responsibilities

• Create and implement comprehensive recognition programs to acknowledge the achievements and contributions of individuals or entities within the association.
• Develop criteria and standards for recognition and awards, ensuring fairness and inclusivity.
• Collaborate with relevant stakeholders to identify deserving recipients and ensure that recognition programs align with the association's goals and values.

• Develop a strategic vision for recognition programs, outlining short-term and long-term goals.
• Align recognition efforts with the overall mission and objectives of the association.

• Oversee services provided to association members, ensuring they meet the needs and expectations of the community.
• Implement and manage services that enhance the overall experience of association members.

• Work closely with other departments, committees, and key stakeholders to align recognition programs and services with broader organizational initiatives.
• Foster collaboration and engagement within the association's community to ensure effective program implementation and member satisfaction.

• Develop and manage budgets for recognition programs and association services.
• Allocate resources efficiently to support the successful execution of programs and services.

• Develop communication strategies to promote recognition programs and services to the association's members.
• Utilize various channels, such as newsletters, websites, and social media, to raise awareness and encourage participation.

• Collect and analyze data related to the impact and effectiveness of recognition programs and association services.
• Use insights to make data-driven decisions, refine programs, and enhance service offerings.

• Ensure that recognition programs and services comply with relevant regulations and adhere to the association's governance structure.

• Implement continuous improvement processes to enhance the quality and impact of recognition programs and services over time.

• Provide leadership to the team responsible for executing recognition programs and managing association services.
• Foster a positive and collaborative team culture.

Qualifications

• Bachelor's degree in a relevant field such as Marketing, Communications, Business Administration, or a related discipline.
• Minimum four years managing association offerings in various media.
• Several years of experience in sales, with a proven track record of success in achieving and exceeding sales targets.
• Previous experience in a leadership or supervisory role within a sales team.
• Minimum one year of business development and engagement experience.
• Several years of progressive experience in roles related to program management, member services, or community engagement.
• Prior experience in developing and managing recognition programs within an association or similar organization.
• Demonstrated leadership experience, preferably in a managerial or directorial capacity.
• Proven ability to lead and motivate teams, fostering a collaborative and results-oriented work environment.
• Proficient in Microsoft Office programs
• Experience with ESG/sustainability/green buildings would be ideal