Core Responsibilities & Duties:

• Develop and execute a sales strategy to meet or exceed sales targets and increase market share in the region
• Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling
• Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business
• Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction
• Collaborate with the sales team and other departments to ensure customer needs are met and expectations are exceeded
• Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)
• Continuously improve product and industry knowledge to stay up-to-date on market trends and competition
• Other duties as assigned

Qualifications:

• Bachelor's degree in Business, Sales, or a related field
• Fluent/professional working proficiency in Mandarin 
• 3 years of experience in account management, preferably in the transportation or logistics industry
• Proven track record of achieving sales targets and growing accounts
• Excellent communication, negotiation, and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to work independently as well as in a team environment
• Knowledge of CRM software (Salesforce) and Microsoft Office Suite

Skills:

• The ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast paced/high volume sales environment

Forward Air is an Equal Opportunity employer.

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