Title: Community Engagement Specialist Supervisor

Unit: Court Advocacy – Supervised Release Program

Reports to: Director of Administration

Salary Range: $62,400

Status: Full Time; Regular, Exempt

Location: Bronx

Days/Hours: Monday-Friday, 9am-5pm

Date Prepared: May 9th, 2024

Position Summary

Supervised Release offers an alternative to jail, providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and non-violent felony offenses. Program participants are monitored to ensure their appearance at court dates, and they receive referrals to community-based programming. Under the Supervised Release Program (SRP), the Community Engagement Specialist Supervisor (CESS) will provide direct oversight to Community Engagement Specialists (CES) as well as provide Peer Specialist services including engagement of SRP participants, focusing primarily on clients who require additional supports to remain compliant with program mandates. Engagement strategies may include warm hand-offs, arranging transportation or other services to facilitate access, text messages or phone calls outside of mandated check-ins, and coffee/snack purchases for clients to facilitate trust-building.

Mission, Culture and Fit

The CESS must embody the values and mission of the Fortune Society. This includes meeting our participants where they are, demonstrating our values through compassion and understanding; and affirming that none of us should be measured against the worst things we have done.

Attention to Detail

The CESS must demonstrate competency todevelop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details.

Collaboration

The CESS must collaborate and coordinate with Case Managers and Social Workers to provide care and support to those who are in need of higher levels of supervision. Additionally, the CESS will need to collaborate with external providers where individuals are receiving voluntary services to ensure coordinated care.

Essential Duties and Responsibilities:

• Provide weekly individual supervision to CES;
• Conduct routine case reviews for CES;
• Provide community navigation and advocacy to increase access to services and other support systems;
• Complete all necessary documentation and input data into case management database in a timely manner;
• Facilitate psychoeducational and skills development group sessions;
• Develop and implement on-site programming that is responsive to the needs of participants and their community;
• Develop partnerships and liaise with community-based service providers to facilitate programming for participants;
• Assist with the recruitment, hiring, onboarding, and training of new CES;
• Assist senior staff in the creation of the SRP’s long-range strategic agenda and goals;
• Collaborate with internal departments as needed;
• Provide escorts to service providers and court appearances;
• Provide peer mentoring, role modeling and assistance in developing coping skills;
• Provide education on and support with accessing voluntary services;
• Assist with reentry from the criminal justice system.
• Attend and participate in all necessary SRP meetings, conferences, and trainings;
• Engage in his/her own ongoing professional development; and
• Additional responsibilities as required.

Qualifications:

• Applicants must be a fully-certified Peer Specialist;
• High school diploma and 3-4 years of relevant experience or bachelor’s degree required;
• Bilingual (English/Spanish) preferred;
• Some supervisory experience required;
• Skilled communicator who is able to liaise interdepartmentally as well as with community partners and stakeholders;
• Ability to work a flexible schedule;
• Proficiency in Microsoft Office and Excel;
• Valid Driver’s License required;
• Ability to work independently and on a team;
• Experience and/or desire to work with a culturally diverse population;
• We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements: Travel throughout the Bronx is required.

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.