Description

Title: Senior Case Manager

Unit: Freedom House South Bronx 

Reports to: Program Director

Salary Range: $55,000-65,000 

Status: Full-Time; Regular; Non-Exempt 

Location: 1171 Washington Avenue, South Bronx, NY

Days/Hours: Daytime and Evening hours

Date Prepared: May 6th, 2024

Position Summary:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable intervals with disabilities to perform the essential functions of the job. The Senior Case Manager will participate and supervise the screening, assessments, of formerly incarcerated clients with histories of mental illness, substance use and/or HIV/AIDS to needed transitional and permanent housing. 

Essential Duties and Responsibilities:

• Review intake interviews and needs assessments on newly released individuals and clients eligible for transitional housing services 

• Create individualized treatment plans for each client. Document all client services, including successful and unsuccessful outreach attempts. 

• Perform crisis intervention with clients, as needed 

• Effectively collaborate internally within all Fortune Society departments to ensure ongoing communication and quality care. Follow-up with referral agencies regarding client progress.

• Assist and prepare documents for permanent housing placement.

• Supervise, conduct and document room inspections. Mediate issues that may affect the physical and mental health of the clients. 

• Ensure that case managers assist clients in obtaining all necessary documentation to facilitate benefits application process. Complete and submit clients’ application to appropriate benefits provider agency (e.g., HRA, Social Security) 

• Provide ongoing counseling, supportive services needed to achieve goals stated in client treatment plan. 

• Facilitate support groups and community meetings 

• Enter all client services in the agency’s proprietary database, as well as in the appropriate contract funder databases, if applicable 

• Prepare and submit reports on client intake and discharge activities

• This role requires 24hr on-call for emergencies and support 

• Perform other related duties as assigned

ORGANIZATIONAL STRUCTURE 

REPORTS TO: Program Director 

SUPERVISES: Supervises 2-3 staff 

Qualifications

Qualifications: 

• A Bachelor’s Degree is preferred or HS diploma; with 2 years of experience in a similar setting. At least one year of experience dealing with HIV/AIDS, substance abuse and/or criminal justice issues. 

• Two years of supervisory experience in a residential setting; A Masters in Social Work with one year supervisory experience.

• Possess strong follow-up, organizational and leadership skills 

• Possess strong verbal and writing skills 

• Experience using Microsoft Word computer applications 

• Able to encourage disenfranchised populations to seek and obtain needed social services 

• Possess valid drivers license and proven driving ability as demonstrated by previous driving record 

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status