MUSIC SCHOOL - RECEPTIONIST/ OFFICE COORDINATOR

Toledo’s largest and fastest-growing Music School for Private Music Lessons is now hiring a 5th Full-Time front desk team member. This position performs high-volume tasks in a fast-paced environment.

Looking for an individual ready to give OVER THE TOP CUSTOMER SERVICE, with a warm personality, who loves people, is very detail-oriented, has good computer and communication skills, and is an independent worker/problem solver.

NOTE: If you are interested in this position and would like to apply, please make sure to follow the additional steps below when applying:

1. Send us an email to fortemusicjobs@gmail.com and include your Bio or Resume

2. Leave a voicemail at (567) 703-0521, telling us about yourself and why you think you are the right person for the job.

BENEFITS:

• Paid time off starting with 20hr/year
• Room for advancement in pay & professional growth based on performance.
• All major holidays will be off.
• Monthly contribution towards Health Insurance ($50).
• Professional Development / Continuous Education Plan.
• Compensation: starts at $16.00/hour with room for advancement based on performance.

SCHEDULE:

• 40 hours per week, 5 days per week
• Tentative Schedule below - with possible Rotating Schedule (Alternating Morning/Evening/Weekend hours):

Monday: 9AM - 5PM

Tuesday: 9AM - 5PM

Wednesday: 9AM - 5PM

Saturday: 8AM - 4PM

Sunday: 9AM - 5PM

JOB DUTIES:

• Answering phones, following up with clients via calls/emails/messaging (Looking for the GOLDEN VOICE that will brighten the day of our customers, with great tone and excitement)
• Providing over-the-top customer service to everyone who walks through the Music School doors, making them feel welcomed, heard, and appreciated
• Daily interaction with young students, their parents, adult students, teachers, staff
• Registering clients/processing paperwork
• An ability to sell our services as the best music lesson experience in the Toledo area
• Selling minimal retail/supplies at the desk
• Keeping the office, school, waiting area tidy and presentable (involves light cleaning)
• Taking pictures/videos of students and teachers
• Processing pictures/videos of our students/posting on our social media
• Assisting with coordinating 2 large student performances per year, as well as 2-3 smaller events per year

ROOM FOR ADVANCEMENT IN PAY & PROFESSIONAL GROWTH AFTER TAKING ON SOME ADDITIONAL TASKS AS:

• Creating monthly Newsletter
• Producing Press Releases for events
• Coordinating other outreach events
• Giving orientation/training to office interns, entry-level employees, or personnel
• Maintaining a well-stocked office/purchasing/ordering missing items/inventory

QUALIFICATIONS:

• Experience in any position that is fast-paced, with a lot of interaction with the public such as Restaurant, Hotel, Retail, Medical Office, Veterinarian Office, Salon, etc.
• Professional attitude and appearance
• Solid written and communication skills
• Comfortable with Apple products (front desk computers are Apple)
• High attention to detail and strong communication skills.
• Ability to follow directions, multi-task, meet deadlines, and achieve monthly registration goals.
• Ability to assist run-out events/student performances

Job Types: Full-time, Contract

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday

Application Question(s):

• Did you follow the additional steps listed in the job description? Please note, If you are interested in this position and would like to apply, please make sure to follow the additional steps below when applying:

1. Send us an email to fortemusicjobs@gmail.com and include your Bio or Resume
2. Leave a voicemail at (567) 703-0521, telling us about yourself and why you think you are the right person for the job.

Work Location: In person