15 Operations Support Specialist Jobs in Fayetteville, NC
FORT BRAGG FEDERAL CREDIT UNION is Hiring an Operations Support Specialist Near Fayetteville, NC
- Responsible for monitoring, investigating, and evaluating daily reports such as Shared Branching, Excessive Cash, IRA Contribution, IRA Distribution and other high-risk transaction reports. Verifies accuracy and validity of transaction activity and documents, reports or handles as needed.
- On a daily and weekly basis, monitors, investigates and evaluates BSA/AML, Account and Card fraud alerts. As necessary, conducts further research, develops appropriate solutions, and provides recommendation to AVP, Operations.
- Maintains in-depth knowledge of and ability to utilize Verafin software.
- Performs tasks related to the daily operational needs of our Visa DPS program.
- Assists AVP, Operations to ensure branch and contact center staff adhere to transactional regulations, policies, and procedures.
- Assists AVP, Operations by providing descriptive narratives and documentation of fraudulent incidents and works with law enforcement officials and/or files police reports as applicable.
- Assists AVP, Operations with handling issues/questions related to fraud, Bank Secrecy Act, Customer Identification Program and Office of Foreign Asset Control.
- Prepares various operational reports as required.
- Verifies and processes ATM / Remote Deposits, in a timely manner.
- Performs research and verification for third party inquiries as well as complex member requests.
- Maintains an up-to-date and comprehensive knowledge of all credit union products and services.
- Complies with all applicable laws, regulations, credit union policies, and procedures. Adheres to all security procedures and regulatory guidelines including but not limited to, the Bank Secrecy Act, USA Patriot Act/Customer Identification Act (CIP) and the Office of Foreign Asset Control.
- Performs special projects and additional duties assigned.
- Interacts with members as needed who are reporting fraudulent activity.
- Tracks fraud events including losses, recovery and provides reporting.
- Prior experience within the financial industry is helpful.
- Knowledge of general credit union or bank operations
- Knowledge of and ability to use Verafin (Financial Crime Management tool)
- Knowledge of consumer regulations
- Able to interpret all new regulations and any changes to existing regulations
- Excellent analytical skills to define problems, collect data and supporting information, establish facts, draw valid conclusions, and prepare/summarize accurate analyses/reports
- Excellent communication skills in English, both verbal and written
- Strong PC skills, with advanced knowledge of Microsoft Excel, Word, and Outlook
- Superior interpersonal skills: ability to get along with diverse personalities; tactful, mature, flexible, compassionate
- Self-starter and well organized with strong attention to detail
- Able to prioritize work, handle multiple tasks, effectively manage time, and select appropriate courses of action
- Able to exercise judgement and sound discretion and understand when formal legal interpretive advice is needed
- Maintain confidentiality
- Possess and demonstrate a strong commitment to providing excellent service to FBFCU staff and members
- Occasional standing, walking, bending, and stooping required
- Must be able to sit at a desk for long periods of time and use a computer
- Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds
- Minimal adverse working conditions. Some fluctuations in temperature experienced in office setting.
- May need to work beyond normal working hours, pending organization needs.
Job Summary
Full Time
Banking
$60k-72k (estimate)
03/09/2023
05/09/2024
fortbraggfcu.org
FAYETTEVILLE, NC
50 - 100
1960
$10M - $50M
Banking
Related Companies
The job skills required for Operations Support Specialist include Attention to Detail, Confidentiality, Communication Skills, Microsoft Excel, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Support Specialist. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming an Operations Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Support Specialist job description and responsibilities
Operations Support Specialist processes information to include sorting, coding, entering, modifying, deleting, filing and retrieving data; establishing new files and new filing systems.
03/07/2022: Worcester, MA
Monitor system operations and troubleshoot problems.
04/14/2022: Trenton, NJ
Operations support specialists perform a range of administrative support tasks.
03/12/2022: Boston, MA
Organizations will need to hire more operations support specialists to oversee the work done by outside vendors.
04/18/2022: Port Arthur, TX
Operations support associates also might do everything from taking minutes at meetings to reminding their bosses of the day’s agenda.
03/24/2022: Frankfort, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Support Specialist jobs
Operations support associates come from a variety of backgrounds and education levels.
02/19/2022: Newark, NJ
Operations Support Specialist work requires a general knowledge of office machines and procedures, attention to detail.
02/13/2022: Port Arthur, TX
This job requires physical strength and agility to transport boxes of materials and supplies
02/25/2022: San Diego, CA
You need a good organizational skills to give and receive information and coordinate with other staff, students and public
04/11/2022: Dayton, OH
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns.
02/28/2022: Rock Hill, SC
Step 3: View the best colleges and universities for Operations Support Specialist.
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