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Job Mission: Build a Field Service program that fosters customer loyalty through rapid issue resolution and enables seamless self-service and improved product reliability. This role will support our goals to differentiate on speed to resolution and doubling efficiency over the next 2-3 years. Field Service will play a critical role in supporting our top tier customers - from providing on-site preventative maintenance and break/fix support to training and consulting on new applications. This role will be tasked with building a scalable, high quality and efficient program to delight our customers.
Job Responsibilities:
Prior Experience:
Must Have
Nice to Have
Full Time
Print & Book Publishing
$111k-141k (estimate)
03/13/2024
05/12/2024
formlabs.com
SOMERVILLE, MA
200 - 500
2011
Private
MAXIM LOBOVSKY
$50M - $200M
Print & Book Publishing
Formlabs is a Massachusetts-based manufacturer and distributor of SLS 3D printers and related consumables for industries such as dental, medical, engineering, and jewelry.