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Client Service Associate(Choose between Melville or NYC Offices)
$103k-134k (estimate)
Full Time | Investment Management 1 Week Ago
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Forest Hills Financial Group is Hiring a Client Service Associate(Choose between Melville or NYC Offices) Near New York, NY

Job description

Overview

Hector is the Director of Investments at an independent financial planning and wealth management firm, Forest Hills Financial Group. Since 1980, we have been helping individuals and businesses plan and pursue their financial objectives, and create strategies aligned with their needs. In addition to his role as Director of Investments, he is a Certified Financial PlannerĀ® helping clients in his own practice. This position will allow you to gain valuable insight and experience in financial planning and investments, including but not limited to, insurance strategies, analyzing and understanding investment portfolios and statements, and retirement planning for individuals and corporations.

Description

This role is full time Client Service Associate supporting one or more financial advisors. This position will be facilitating day-to-day transactional needs including entering and maintaining client records and establishing accounts. The ideal candidate is a self-starter and highly resourceful team player who is effective independently and with little direction. The candidate must possess the following skills:

  • Strong organizational skills with critical attention to detail
  • Able to prioritize and manage multiple projects simultaneously
  • Excellent verbal, and written communication and customer service skills
  • Capable of maintaining the utmost confidentiality of all client and company information
  • Tech-savvy and able to quickly learn new software and applications
  • Highly dependable with exceptional time management skills

Role and Responsibilities

This role primarily focuses on the following responsibilities:

  • Analyzing financial statements
  • Composing, filing, and handling all electronic and paper documents/correspondence
  • Arranging client meetings by developing itineraries and agendas
  • Compiling and entering data for various reports
  • Directly communicating with clients and internal/external teams on behalf of the Advisor
  • Preparing and establishing client accounts
  • Managing a dynamic and complex calendar of appointments and meetings

We are a very entrepreneurial firm. Therefore, the Opportunities for Growth are not limited to the following:

  • Learning about financial planning, investing, insurance, tax planning, and more.
  • Sponsorship for life/health/accident insurance exams, Series 7, and Series 66 licenses.
  • Increase in income and discretionary bonuses available based on your performance in the role.
  • Commission available for introductions to potential clients.
  • Promotion opportunities to a Senior Administrative Assistant, Junior Financial Advisor, Financial Advisor, Training Specialist, Business Development Manager, and more.

Qualifications

  • Experience as a Client Service Associate Preferred
  • Experience supporting financial advisors, attorneys, or accountants Preferred
  • College degree preferred
  • Work authorization: United States (Required)
  • Proficient in Microsoft Office (Word, Excel, Outlook, etc.)
  • 3-4 years of administrative or professional office experience required
  • Must complete background check and sign confidentiality agreement
  • Experience with E-Money, NetX360, and Envestnet a plus
  • Financial background a plus

Location

Candidate must be able to work out of the Long Island (Melville) offices for a 3-6 month training period. After that, there may be an opportunity for hybrid work (home and office).

Job Type: Full-time

Pay: $62,951.00 - $70,270.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Administrative: 2 years (Preferred)

Ability to Relocate:

  • New York, NY 10017: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Investment Management

SALARY

$103k-134k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/09/2024

WEBSITE

myfhf.com

HEADQUARTERS

Grand Rapids, MI

SIZE

<25

INDUSTRY

Investment Management

Show more

Forest Hills Financial Group
Full Time
$109k-135k (estimate)
1 Month Ago
Forest Hills Financial Group
Remote | Full Time
$71k-105k (estimate)
1 Month Ago

The job skills required for Client Service Associate(Choose between Melville or NYC Offices) include Client Service, Customer Service, Written Communication, Microsoft Office, Planning, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Associate(Choose between Melville or NYC Offices). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Associate(Choose between Melville or NYC Offices). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Associate(Choose between Melville or NYC Offices) positions, which can be used as a reference in future career path planning. As a Client Service Associate(Choose between Melville or NYC Offices), it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Associate(Choose between Melville or NYC Offices). You can explore the career advancement for a Client Service Associate(Choose between Melville or NYC Offices) below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

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Provided daily financial transaction services for clients while delivering excellent customer care.

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Understand Clients' business to predict their needs and provide appropriate solutions.

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Processes and follows up on client documentation for proper maintenance of accounts.

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Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

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Develop an ability to communicate effectively with clients, managers and other associates.

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May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

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Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

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