We are looking for a reliable part-time teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients and market our products/services.

Hours will be Monday, Wednesday and Friday, and on a Saturday rotation.

Responsibilities

• Conduct dozens of routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
• Assess customer needs and introduce new products and services (credit cards, saving bonds etc)
• Make sales referrals, suggest alternate channels and cross-sell products and services
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Resolve customers’ issues and provide relevant information

Skills

• Proven working experience in banking, personal banking, retail banking, financial services or credit unions
• Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
• Strong communication and time management skills
• Customer satisfaction-oriented
• Attention to detail and mathematical skills
• Excellent sales skills
• BS in Finance, Banking or relevant field

Job Type: Part-time

Pay: $19.00 - $23.00 per hour

Expected hours: 20 – 26 per week

Benefits:

• 401(k)
• Life insurance

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Banking: 1 year (Preferred)
• Cash handling: 1 year (Required)
• Customer service: 1 year (Required)

Ability to Relocate:

• Lakewood, CO 80226: Relocate before starting work (Required)

Work Location: In person