Program Associate

Location: Remote

Reports to: Program Manager

Food Recovery Network (FRN) is seeking a Program Associate. This position will be housed in the Programs Department and report to the Program Manager. This is an ideal position for someone with 1-2 years of experience who can simultaneously manage multiple, detail-oriented projects in a fast-paced environment, exhibits strong communication skills, and is looking to work on a wide variety of projects. Priority will be given to candidates with direct experience with an FRN chapter, but all eligible candidates are encouraged to apply.

To learn more about FRN, please visit our website.

Responsibilities:

Student Chapter Support and Outreach (50%)

• Provide routine individual support to FRN’s nearly 200 college student-led chapters, including:
  • Help troubleshoot issues that chapters have with volunteer recruitment, food recoveries, and other common issues student leaders face, via email, social, and calls 
  • Monitor and approve new chapter applications
  • Monitor and approve chapter grant requests, with support from Program Manager 
  • Monitor Official Chapter Agreement (OCA) submissions from chapters 
• Oversee daily management of the Program Team’s gmail inbox, and ensure correspondence is timely and effective
• Support in coordinating chapter engagement and support opportunities, including special campaigns such as Bowl to Bracket Bingo 
• Support in updating chapter resources
• Assist with maintaining up-to-date program data, including: 
  • Update chapter and individual contact records in Salesforce 
  • Pull data for grant reports and quarterly metrics review 
  • Log call notes with chapters in Salesforce
  • Facilitate data imports
  • Track chapter engagement across all opportunities 
• Support execution of network-wide surveys 
• Support coordination and execution of student and all alumni-focused communications
• Coordinate logistics for webinars and external calls, including scheduling, drafting prep or presentation materials, promotion, and communicating with attendees
• Support outreach to encourage new chapters, including: 
  • Conduct research and outreach to FRN network partners to support students and faculty/staff members in starting a chapter 
  • Take calls with interested students, faculty, and/or staff 
  • Assist with the coordination of any chapter recruitment efforts
• Support FRN’s Student and Alumni Advisory Board (SAAB) program, including: 
  • Serve as primary contact with SAAB members 
  • Coordinate meeting logistics, including scheduling and prep materials 
  • Support the recruitment of new SAAB members 

School Produce Hubs Program (30%)

• Conduct research and outreach to FRN network partners, including small and local community garden partners, nonprofits, and dining providers, as needed 
• Draft promotional materials and provide general administrative support for coordination and execution of local elementary school produce distribution programs 

Communications (10%)

• Draft relevant social media posts and other key communications as needed
• Provide feedback on and refinement of programmatic communications materials
• Compile stories, testimonials and other chapter-based material for communications, including highlights of chapters, student leaders, alumni, and other programs through social media, blog posts, and funder updates
• Ensure that chapter bios and FRN’s chapter map remain up to date on FRN’s website
• Other tasks as assigned

Program-related Travel (10%)

• Provide on-the-ground support in creating and executing food recoveries in communities across the U.S. as needed 

Candidate Qualifications:

• Detail-oriented learner who can manage multiple projects at one time
• Exhibit professionalism and determination 
• An exceptionally high level of integrity, trust, accountability, and judgment
• Ability to troubleshoot and resolve issues in real-time
• Able to work as a supportive, involved team member
• A relationship builder, collaborator, and/or connector
• Proactive communicator 
• Have a valid driver’s license 
• Ability to lift up to 50 lbs
• Proficiency in Microsoft Office Suite and Google Apps for Business
• Proficiency in Mailchimp and Canva is a plus
• Familiarity with Salesforce or other CRM a plus
• Sense of humor a must

Compensation & Benefits:

The compensation for this position is $50,000/year. Benefits include paid holidays, 8 hours of paid volunteering time, 15 days Paid Time Off (PTO), flexible work schedule, 100% employer-paid health insurance for those who live in DC, MD or VA and professional development opportunities.

Location:

This is a remote position, however, up to quarterly travel to FRN’s headquarters in Washington, D.C. or appropriate stakeholder events may be required as relevant. On a case-by-case basis, travel on behalf of FRN will be expected, to be determined with your manager. 

Food Recovery Network is an equal opportunity employer and does not unlawfully discriminate against staff or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, sexual orientation, gender identity, ancestry, national origin, age, disability, genetic information, marital status, family status, veteran status, occupation, personal appearance, political opinion, criminal record or any other status protected by applicable law. This policy applies to all terms, conditions and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination. Members of underrepresented groups are encouraged to apply. We accept that everyone we work with has their own way of doing things, inspired by experience and creativity and we are flexible to ensure that everyone can make unique contributions to the food recovery effort.

How to Apply:

Please apply on BambooHR. Please upload your resume and a cover letter. Applications will be accepted through 11:59pm ET 5/13/24. The tentative start date for this position is 7/1.