Position Title: Benefit Consultant

Location: Milwaukee

Reports to: Executive Director, Advancement & Engagement

FLSA Status: Exempt

Date Prepared: 3/15/2024

Our Organization

Food For Health is a social enterprise focused on realizing our vision of creating equitable access to healthy and happy lives through the power of food. As a self-sustaining public charity we are committed to normalizing the concept of Food Is Medicine and making nutritious and delicious food more accessible. We realize our vision in two ways: through our charitable Food For Health program focused on disrupting diet-related disease for vulnerable populations by delivering delicious, medically tailored meals; keeping participants active; and motivating them through well-being services, programming, and measurement and through our Be Healthy – Employer Food Benefit Program which provides an employee benefit that strengthens people & organizations with an integrated food benefit that benefits life – 100% of the profits from the Employer Food Benefit Program funds the charitable Food For Health Program.

We are grounded in our values. They define who we are, how we act and how we do business. And as a charitable organization focused on achieving social impact, they are the essence of what makes us unique and successful – because we stand for HEALTH. This is our commitment to the community, our employees and partners:

• Humble: We act with empathy & respect for others
• Effective: We deliver high-quality results optimizing impact
• Accountable: We take ownership personally & as a team
• Lively: We are energetic & act with purpose
• Trusted: We do what’s right
• Helpful: We build value internally & externally

THE POSITION:

The Benefit Consultant (BC) is responsible for direct sales of the innovative and multi-faceted, B3 Healthy - Health Benefit Program to employer and employer channel clients, brokers/ consultants, as well as healthcare payors, providers, and partners. To be successful, the BC will lead the new business sales process to include targeting, creating interest through a point of view, understanding needs, developing a solution, handling objections, and contracting. In addition, the BC will collaborate strategically with internal functions to enable a seamless and optimal new client experience.

POSITION SUCCESS FACTORS:

1. Meet and/or exceed monthly, quarterly & annual sales objectives
2. Qualified pipeline of at least 3x sales objective
3. Meet participant adoption rate expectations

ESSENTIAL FUNCTIONS:

• Prospect for new client and channel business within the market and record in CRM
• Leverage internal and external relationships to build market connections and create opportunities
• Accelerate business with professional persistence and in a consultative sales process aligned to client goals and objectives
• Serve as a thought leader on employer/ institution benefit and the connection to health and wellness
• Be a trusted advisor to internal partners including Marketing, Client Experience, Finance, Operations, and Health &Wellness
• Adaptable and resilient, able to pivot strategies as needed and bounce back from setbacks. The healthcare benefits landscape is dynamic and can be subject to all kinds of changes
• Forecast monthly, quarterly, and annual revenue targets to leadership on a timely basis
• Develop strategic sales plans to optimize revenue opportunities based on channel
• Champion lead generation initiatives using networking events, trade-shows, webinars, cold calling, email marketing, and social media
• Leverage CRM to build pipeline, manage opportunities and maintain accurate view of pipeline
• Share the Food For Health story to prospects virtually and in-person
• Generate sales proposals for distribution to prospects in addition to leading the sales contracting process
• Ensure contract execution through benefit plan designs
• Coordinate with Client Experience on pre/post sales success
• Provide thoughtful feedback and market perspective to support ongoing evolution
• Supportemployee communications for enrollment procedures, renewal changes, benefit changes and/or clarifications
• Resolution support and oversight for client issues such as contract clarifications and billing

KEY RESPONSIBILITIES:

• Forecast monthly, quarterly, and annual revenue targets to leadership on a timely basis
• Develop strategic sales plans to optimize revenue opportunities based on channel
• Champion lead generation initiatives using networking events, trade-shows, webinars, cold calling, email marketing, and social media
• Leverage CRM to build pipeline, manage opportunities and maintain accurate view of pipeline
• Share the Food For Health story to prospects virtually and in-person
• Generate sales proposals for distribution to prospects in addition to leading the sales contracting process
• Ensure contract execution through benefit plan designs
• Coordinate with Client Experience on pre/post sales success
• Provide thoughtful feedback and market perspective to support ongoing evolution
• Supportemployee communications for enrollment procedures, renewal changes, benefit changes and/or clarifications
• Resolution support and oversight for client issues such as contract clarifications and billing

EXPECTED BEHAVIOR:

• Represent Food For Health’s vision, mission, values and capability with passion and integrity
• Create a culture of professional sales excellence
• Display a positive and cooperative attitude with all team members
• Meet expected sales, adoption, and satisfaction goals
• Demonstrate a commitment to ongoing learning and professional development. Staying abreast of industry trends and refining consultative sales techniques
• 4-year degree in business or related field
• 3 years outside sales experience with consultative selling
• Previous experience in employee benefits, health insurance / health plan sales, , or health and wellness preferred
• Strong communication and emotional intelligence with a focus on building and maintaining mutually beneficial relationships
• Interest in healthy lifestyle, nutrition, and well-being
• Experience in both B2B and B2C environments calling on senior level to C-Suite stakeholders
• Able to thrive in a fast-paced environment, accept feedback, learn, and improve
• Excellent verbal and written communication skills
• Strong attention to detail
• Strong presentation skills and executive presence
• Proficient with MS office and CRM software
• Team player who learns from and teaches coworkers in a respectful manner
• Ability to travel up to 15% of time

Personal Skills/Attributes:

• 4-year degree in business or related field
• 3 years outside sales experience with consultative selling
• Previous experience in employee benefits, health insurance / health plan sales, , or health and wellness preferred
• Strong communication and emotional intelligence with a focus on building and maintaining mutually beneficial relationships
• Interest in healthy lifestyle, nutrition, and well-being
• Experience in both B2B and B2C environments calling on senior level to C-Suite stakeholders
• Able to thrive in a fast-paced environment, accept feedback, learn, and improve
• Excellent verbal and written communication skills
• Strong attention to detail
• Strong presentation skills and executive presence
• Proficient with MS office and CRM software
• Team player who learns from and teaches coworkers in a respectful manner
• Ability to travel up to 15% of time

Working conditions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this summary amended at any time. 

Pay Rate: $56,000 - $69,000 with bonus potential