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Front Office | Assistant Director of Front Office
$102k-133k (estimate)
Full Time 11 Months Ago
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Fontainebleau Florida Hotel is Hiring a Front Office | Assistant Director of Front Office Near Miami, FL

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

Responsible for assisting the Director of Front Office on the planning, directing, and managing the Front Office operations to ensure high quality standards and services and guest satisfaction.

Examples of Duties, includes but is not limited to the following:
  • Oversee the coordination and successful execution of all services through the Front Office. Rectify any deficiencies with respective operational departments.
  • Develop, monitor, and enforce the Front Office policies, processes, and procedures.
  • Coordinate and communicate with outside vendors and internal departments to maximize relationships, profitability, and service standards while maintaining the first-class condition of the hotel.
  • Responsible for the recruitment, training, scheduling, supervision and performance of the Front Office personnel.
  • Ensure department compliance with Fontainebleau Miami Beach policies, procedures, and programs.
  • Prepare and oversee the department's financial goals.
  • Qualifications

    • Bachelor’s degree or combination of four years relevant education and experience.
    • Five years of Front Office Management experience in a high volume, complex environment preferred. 

    • Thorough knowledge of front office concepts, practices, and procedures.
    • Ability to read, write, and understand English.
    • Well organized and demonstrated strong problem solving skills.
    • Effective leadership, supervisory, and management skills.
    • Budgeting and analytical skills.
    • Ability to communicate effectively and establish and maintain effective working relationships with clients, management, and staff.

    Job Summary

    JOB TYPE

    Full Time

    SALARY

    $102k-133k (estimate)

    POST DATE

    05/14/2023

    EXPIRATION DATE

    04/03/2024

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