POSITION OVERVIEW

As the Membership Manager at Poodle Room, your primary responsibility is to oversee and coordinate the essential meetings, processes, and initiatives aimed at cultivating, sustaining, and expanding our meticulously selected membership base. You will be the ambassador of the club, actively seeking feedback from members and upholding the club's rules and standards. Personally, you will drive and enhance the effectiveness of the membership by, actively participating in members' events and benefits. In addition, you will supervise the membership department and staff, providing support to the Executive Director of Membership and collaborating with the management team as needed. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Take a central role, under the guidance of the Head of Membership, in the maintenance and management of a robust and diverse membership committee spanning various creative industries and geographic locations. 
• Tracking down sales leads, and turning prospective members, into official members and Contribute to achieving Membership acquisition targets. 
• Collect feedback on club developments, service levels, facilities, and member perceptions. 
• Collaborate as needed to resolve issues related to cards, payments, or applicant paperwork. 
• Monitor member resignations, noting reasons and reaching out directly when appropriate. 
• Maintain a visible presence in the club, serving as the 'face' of Poodle Room to members. Introduce yourself to new members, explain your role, and encourage them to reach out if needed 
• Actively contribute to the development and execution of the members' events program, ensuring well-planned and communicated events. Facilitate members' involvement in hosting or assisting with events and suggest new event formats 
• Implement a process for club staff to document instances of inappropriate member behavior or undesirable guests regularly. Evaluate these members at renewal time to determine their impact on the club. 
• Participate in local creative and club scenes, events, parties, launches, and social settings to build contacts, network, and raise awareness about the club, its facilities, your role, and how potential new contacts can join. 
• Educate Poodle Room management and staff on generating applications from potential new members and identifying new members. Ensure their suggestions are processed through committee meetings. 
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary 

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 

• 2 years’ relative experience with a proven track record of leading a professional, efficient, high quality, service-oriented operation 
• 2 years Management experience 
• Sales driven
• Flexible schedule including weekends, holidays as well as the ability to travel and attend various social functions in the 
• Daily use of the Microsoft Office Suite, and other systems 
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals 
• Strong written and oral communication skills 
• Able to set priorities, plan, organize, delegate, and control 

SUPERVISORY RESPONSIBILITIES

This position…

DIVERSITY COMMITMENT 

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations. 

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. 

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. 

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. 

PAY TRANSPARENCY 

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. 

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. 

SALARY

$80000 per year - $90000 per year