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SUMMARY:
FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA is a dynamic organization with unprecedented growth due largely to its ability to attract and retain highly talented associates.
We have a challenging and exciting opportunity for a Customer Service Representative who is energetic, can multi-task and problem solve, and has the drive and motivation to learn and grow in a fast-paced setting.
Primary Purpose:
As a Customer Service Representative, you will communicate with our customers via live chat and through e-mail interactions. You will be a liaison on behalf of the FNA Group, serving as a brand ambassador to our consumers and convey professional expertise in our products, brands and services. You will work closely with our product service, sales, marketing and technical service teams to help guide and answer customer questions relating to product features, comparisons, replacement parts, service work, how-to, and other inquiries from both current and prospective product owners.
Job Description:
Note: Position is onsite in our Mesquite, TX facility. Remote/Hybrid is not available for this role.
Qualifications:
Required:
Preferred:
Education/Certification:
High School diploma or equivalent required. College degree is a plus.
Job Posted by ApplicantProFull Time
$35k-44k (estimate)
04/29/2024
05/18/2024
fna-group.com
ELK GROVE VILLAGE, IL
100 - 200
1988
ROBERT PARMLEY
$50M - $200M
Durable Manufacturing
We are a vertically integrated manufacturing company, headquartered in Pleasant Prairie, WI. Wholly owned, we manufacture pressure washers, generators, water pumps, hoses, accessories and replacement parts to consumers and industrial customers globally. Our brand names include Simpson, Delco, Dewalt, Powerwasher and AAA Pumps. Our mission, in conjunction with on-time delivery of the highest quality pressure washers, pumps, hoses and accessories in our industry, is to create a positive and significant impact on our customers projects.