POSITION PURPOSE

The receptionist is responsible for managing the telephone system of the program. He/she will be responsible for taking phone messages for the staff and for maintaining communication with all staff.

POSITION REQUIREMENTS/QUALIFICATIONS

1. EDUCATION: High School Diploma or equivalent.

2. EXPERIENCE: One year experience in an office setting

3. LICENSURE/CERTIFICATION: None

4. SKILLS/ABILITIES:

• Ability to work as a team member and have management, communication, organizational and interpersonal skills.
• Ability to work under stressful conditions and be flexible in

relation to department needs.

• Knowledge of Medicare Guidelines.
• Knowledge of Joint Commission Standards.
• Demonstrates Proficiency in Verbal & Written Communication Skills.
• Knowledge of State & Federal Statutes Regarding Patient Confidentiality Laws.
• Knowledge of Drug-Free Workplace Policies.
• Knowledge of Workplace Violence.
• Knowledge of Corporate Integrity & Compliance Program.
• Knowledge of current utilized technology.

6. OTHER QUALIFICATIONS: Familiar with community resources
7. EMPLOYMENT CLASSIFICATION: Non-Exempt

WORKPLACE ENVIRONMENT

1. ENVIRONMENTAL CONDITIONS:

• Position requires work in a temperature

controlled environment.

• 100% of the time spent indoors.
• Potential exposure to violent situations.
• No Potential exposure to airborne/blood-borne pathogens or other potentially infectious materials.

SPECIFIC AREAS OF RESPONSIBILITY TO POSITION

• Answer a multi-line telephone system courteously and efficiently

and direct calls to appropriate staff member.

• Take messages accurately and routes them as designated
• Meet and greets patients and visitors and direct them to

appropriate staff member.

• Organize necessary appointments.
• Order office supplies.
• Work independently.
• Possess good interpersonal skills.
• Posse good telephone techniques.
• Act as center of communication for program, facilitating the flow

of information from outside and within the Center.

• Receive visitors and ensures that they are appropriately accommodated.
• Assist the administrative office and clinical team with typing,

filing, maintaining inventory of office supplies,
requisition and order supplies and distribute supplies to authorized
employees, copying, etc.

• Protect the confidentiality of patients and the privacy of staff.
• Use computer to type correspondence, reports and other items as

requested, ensuring that typing is accurate.

• Note patient care and environmental issues and communicate with

appropriate staff.

• Maintains assignment boards, bulletin boards and other

communication sources.

• Maintain smooth delivery system of incoming and outgoing mail deliveries.
• Ensure that all office equipment is performing properly and

arranges services when needed.

• Maintain supplies of administrative and clinical forms, ensuring

that copies of forms are neat and up-to-date.

• Relate to patients and staff in a friendly, helpful manner.
• Accept and utilizes supervision.
• Address problems noted by supervisor.
• Perform other assignments as requested by supervisor.
• Accept responsibility.
• Complete all tasks with concern for work quality.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Receptionist: 2 years (Preferred)
• Customer service: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)

Language:

• English (Preferred)
• Spanish (Preferred)

Ability to Relocate:

• Plantation, FL 33317: Relocate before starting work (Required)

Work Location: In person