ENT practice with 1 physician, 4 physician assistants and two locations (Plantation & Fort Lauderdale) looking for a full time bilingual patient representative with medical office experience that is outgoing, personable, friendly, organized, has excellent customer service skills, a team player and dedicated to quality patient care.

Patient Representative will be responsible for:

Check-in & Check-out

Answering incoming calls and retrieving voicemails with patient call backs

Obtaining referral & authorizations

Insurance eligibility & verification of benefits

Contacting patients about benefits & financial responsibility

Creating patient financial quotes and estimates

Charge entry

Collecting copay, deductibles, co-insurance and patient balances

Collecting surgical fees

Appointment confirmations

Any other duties as assigned

Office hours :

Monday: 8:30am to 5:00pm

Tue, Wed & Thurs: 8:00am to 4:30pm

Friday: 7:30am to 4:00pm

With the exception of surgery days, front desk alternates and will arrive at 6:15/6:30

1/2 hour lunch daily

Benefits:

Medical effective 1st of the month after 90 days of employment

Dental effective 1st of the month after 90 days of employment

Vision effective 1st of the month after 90 days of employment

401(K) Effective 1st of the month after 1 year of full time employment

6 paid holiday effective immediately

PTO time earned per pay period

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Medical-Surgical

Schedule:

• Monday to Friday

Ability to Relocate:

• Fort Lauderdale, FL 33301: Relocate before starting work (Required)

Work Location: In person