40% of the Role - Estimating (overflow for other Sales Associates as needed)

Essential functions

* Keep up-to-date on the wide selection of flooring products along with the benefits and warranties provided by each

* Provide outstanding customer service

* Meet with clients in the showroom and build client relationships.

* Assist customers with flooring choices (explain features/benefits, etc.)

* Sell flooring, including installations.

* Meet or exceed all required sales goals and metrics

* Conduct field measurements as necessary (for work you sell and overflow as needed)

* Read and understand construction drawings using appropriate software

* Responsible for material take offs, create cost proposals, solicit material and vendor pricing.

* Create Quotes and Proposals using both spreadsheet and Structure

* Follow the timelines of producing estimates and takeoffs

* Write proposals, sales orders, etc.

* Work with Admin to create work orders, job schedules, etc

* Be involved and responsible for each job and the process and help work through, and follow-up after the completion of each job

* Visit job sites to make sure the installation process is smooth

* Coordinate with accounting to make sure that all job payments are collected

* Network regularly, and work effectively, with other store employees

* Use computer database to research the availability of merchandise and to process orders

* Follow up in a timely and professional manner with all customers on requests and/or concerns

Competencies

* Provide outstanding customer service and demonstrates that the customer always comes first.

* Displays a positive, constructive can-do attitude.

* Uses sound judgment and discernment skills.

* Takes ownership for one's own performance and is actively engaged in becoming proficient at their job.

* Ability to understand how one's tasks and responsibilities are related to other departments, the company business, and the local flooring industry.

* Works diligently and thrives in a fast-paced work environment.

* Projects maturity and professionalism.

* Demonstrated poise, tact and diplomacy.

* Strives to proactively identify potential problems and offers or suggests effective solutions.

Work environment

* This position is on-site in Timonium MD, with travel to client sites in the VA, DC, MD region.

* Workdays are Monday through Friday. 

Physical Demands

* Operate a computer and other office productivity machinery.

* Occasionally move product boxes up to 20 pounds for various needs.

Travel required

* 50% travel required. 

Required qualifications

Ability to read and understand plans

Proficient with Microsoft Office,

RFMS or other Estimating Software and strong technical knowledge of flooring.