Overview

FleishmanHillard, a global integrated communications agency is looking for a Senior Research Manager to join our True Global Intelligence (TGI) team. Location is flexible and this is a hybrid role based in one of our local offices. FleishmanHillard’ s TRUE Global Intelligence practice serves as a strategic enabler to the broader organization by harnessing research and data-driven insights to achieve client business objectives. Our work within TRUE Global Intelligence integrates measurement, primary research and secondary research methods with advanced data analytics and strategic consulting.

This position will focus on primary quantitative and qualitative primary research and is ideal for someone interested in designing and executing research from start to finish. Candidates with experience in statistical analysis applicable to many types of data (survey and non-survey) are especially encouraged to apply.

At FleishmanHillard, we embrace challenges, think boldly, trust each other, and harness our talented worldwide network to provide the best-in-class counsel to our roster of remarkable global clients. Are you ready to join the team?

We recognize that diversity and inclusion benefit our agency, our clients, and the communities in which we work and live. To that end, we strongly encourage applications from women, people of color, members of the LGBTQ community, veterans, and individuals with disabilities. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our DE&I goals.

Responsibilities

• Act as project manager for primary research projects.
• Capable of owning all aspects of the timeline and communicating accordingly with the client and colleagues.
• Design quantitative and qualitative research projects from scratch. Execute projects from beginning to end with some supervision. 
• Manage vendors, field work, and data processing.
• Analyze data and qualitative research outputs to tell a story and provide strategic guidance based on your insights.
• Write research reports and assist in proposal development 
• Develop survey questionnaires and interview guides. 
• Scope project requirements and communicate with vendors 
• Be a subject matter expert in research who is able to apply best practices to a wide variety of research objectives and client industries.
• Oversee junior analysts’ work on projects. 
• The ideal candidate will be able to execute a mid-sized research project independently from proposal to completion within one year of employment. 
• Cultivate diverse teams and contribute to an inclusive working and learning environment. 

Qualifications

• Ability to join us in a hybrid model of working in-person weekly. 
• 4-6 years’ total experience in quantitative and qualitative research, ideally in an internal corporate side or external supplier side role. 

• 1-2 years of experience in qualitative research preferred 
• 2-3 years of experience in research project management 
• 2-3 years of experience in a client-facing role desired- a plus 

• Experience in responding to RFPs, scoping research, and proposal writing desired. 
• Experience overseeing junior analysts desired. 
• Experience working with structured and unstructured data a plus. 
• Understands how research connects to business objectives. Understanding of advertising, public relations, digital marketing, or public affairs a plus. 
• Knowledgeable about common research applications such as message development, creative testing, audience exploration, thought leadership, issues management. 
• Previous work in B2B and B2C research conducted online, by phone, and/or in-person. 
• Develop survey questionnaires and interview guides. Familiarity with quality assurance measures for data collection and reporting. 
• Able to translate findings into meaningful insights. 
• Capable of setting priorities, meeting deadlines, and managing projects.
• Able to explain research to non-researchers. Great at presenting research findings in a compelling way.
• Able to manage 3-5 projects in various stages at the same time. 
• Multitasker, curious, self-starter, proactive, problem solver, and ability to work effectively as an individual contributor and as a member of a team. 
• Can succeed working remotely or in a hybrid setting. 
• Strong skills in MS Excel, MS PowerPoint, and MS Word required.

• Experience with multivariate statistics and data analytics tools (such as R, Stata, SPSS, SAS, or Python) desired. 
• Experience with moderating in-depth interviews, focus groups, and/or QualBoards; knowledge of thematic coding and content analysis.
• Experience in Decipher, Confirmit, or Qualtrics programming desired. 
• Bachelor’s degree required. A Masters is a plus. 

About FleishmanHillard

We’re more motivated by what we can give than what we receive, with a longstanding worldwide service commitment to support social inclusion in the communities in which we work and live. We specialize in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named 2021 PRovoke Global Agency of the Year; 2021 ICCO Network of the Year; 2021 Campaign Global PR Agency of the Year; 2022-2023 PRWeek U.S. Agency of the Year and Outstanding Extra-Large Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; 2021 PRWeek UK Large Consultancy of the Year; Human Rights Campaign Best Places to Work for LGBTQ Equality 2018-2022; and to Seramount’s (formerly Working Mother Media) “Top Companies for Executive Women” list 2010-2022. FleishmanHillard is part of Omnicom Public Relations Group, and has 75 offices in more than 30 countries, plus affiliates in 45 countries.

FleishmanHillard offers a hybrid work model, and seeks employees who are comfortable working in the office for a portion of their workweek. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees' lives. As such, we are open to discuss various work arrangements that accommodate individual needs and circumstances, including flexible scheduling and alternative work arrangements. Our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office.

FleishmanHillard is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws. Please do not contact the office directly to apply – only resumes submitted through this website will be considered. If you need assistance reviewing career opportunities or completing an application, please email our careers team or call 314-982-1700 and ask to be connected to Talent Development.

The anticipated salary range for this position is $77,000.00 - $103,000.00. 

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.