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Customer Service Representative
$39k-49k (estimate)
Full Time | IT Outsourcing & Consulting 2 Days Ago
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Best Value Technology is Hiring a Customer Service Representative Near Herndon, VA

TitleCustomer Service Representative Req NumberADM-24-00001 LocationHerndon, VA Description

Clearance Preference:

  • Secret/Top Secret - Only fully adjudicated clearances are acceptable. Interim clearances will not be accepted.
  • Citizenship required in order to comply with government contract.

Best Value Technology, Inc. (BVTI) is a service-disabled veteran-owned small business (SDVOSB) seeking to identify a professional with a friendly attitude and the ability to multitask to support our front office. The ideal candidate will provide support to our federal customer in the Intelligence Community utilizing their exemplary customer service, communication, organization and planning skills. As BVTI continues to evolve and expand, it is our hope to identify a candidate with a desire to further their professional development and grow with the company in the area of source selection or information technology.

Position Requirements

Duties and Responsibilities:

  • Greet incoming visitors in a friendly and professional manner while obtaining the necessary information to verify security clearances and process the appropriate badges.
  • Maintain an accurate access control roster.
  • Maintain, manage, and process the ordering of office supplies as needed.
  • Must possess excellent phone etiquette.
  • Prepare, sort, and distribute both incoming and outgoing packages.
  • Continually monitor the security of all exits and entrances through the facility's security system.
  • Will be involved in various special projects and provide the administrative assistance needed to see the projects to completion.

Knowledge and Skills:

  • Excellent oral and written communication skills.
  • Ability to multitask.
  • Commitment to great customer service.
  • Ability to organize effectively and track projects.
  • Desire to continue their professional development.
  • Previous experience in an office setting preferred.
  • Interest in pursuing future opportunities in the information technology or source selection space is a plus.

Education Requirements:

  • Associate's Degree or Bachelor's Degree a plus.
EOE StatementEqual Employment Opportunity Employer
BVTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Full-Time/Part-TimeFull-Time PositionReceptionist Number of Openings1 Exempt/Non-ExemptExempt Open Date5/6/2024 About the OrganizationTalented people who make excellence their highest priority are BVTI's backbone. If your passion is to excel at adding value to your clients, then please send us your resume concerning one of our open opportunities.

This position is currently accepting applications.


BVTI does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, disability, or veteran status. BVTI is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all federal and state laws, regulations, and executive orders regarding non-discrimination and affirmative action.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$39k-49k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

05/19/2024

WEBSITE

bvti.com

HEADQUARTERS

RALEIGH, NC

SIZE

50 - 100

FOUNDED

2002

CEO

DANIEL L ZIMMERMAN

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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About Best Value Technology

Best Value Technology, Inc. (BVTI) is a Service Disabled Veteran Owned Business (SDVOB) that provides services to the United States Federal Government. BVTI has repeatedly impressed its clients with dedication to quality and application of creative problem solving. Our niche is information technology and program management supporting national security and national preparedness. Clients include the United States Intelligence Community, Federal Aviation Administration (FAA), Department of Homeland Security (DHS), and Department of Defense (DOD).

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