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Position Title: Assistant Club Manager
Department: Operations
Reports to: Club Manager
FLSA Status: Non-Exempt
Position Summary:
The Assistant Club Manager (ACM) is a dynamic
leadership role at Fitness Connection, directly supervising 5-20 hourly
teammates in the Club Manager's absence. With responsibilities spanning member
and guest satisfaction, sales generation through memberships and retail,
expense control, maintaining a safe and clean
environment, and leading the team towards excellence, the ACM is essential in operating the club
productively and efficiently. If you're passionate about fitness, have a knack for leadership, and
are ready to inspire both our team and members to reach new heights, we're looking for you to join our journey in making fitness
accessible and enjoyable for all.
Your Day to Day:
Leadership & Team Development Fostering a culture of growth, teamwork, and
excellence.
· Supervise
and support team members, stepping in for the Club Manager as needed.
· Work
closely with Fitness Professionals to level up to Certified Fitness
Professionals (CFP), enhancing their skills and service capabilities.
· Lead
recruitment, training, and development efforts to build a strong, capable team.
· Encourage
and model a team-oriented environment, promoting Fitness Connection's EPIC
values.
Member Experience Ensuring every interaction is a step towards
improving our members' health and happiness.
· Drive
initiatives to boost member and guest satisfaction scores.
· Address
and resolve feedback and concerns, maintaining high standards of customer
service.
· Implement
strategies to enhance the overall member experience, ensuring Fitness
Connection is more than just a gym but a community.
· Ensure
the club environment is welcoming, clean, and safe for all members and staff.
Sales & Marketing Empowering the team to achieve and surpass
sales goals.
· Drive
sales of Memberships, Personal Training, and retail offerings in our Pro Shop, directly contributing to the club's revenue.
· Collaborate
with ACMs and Fit Pros to develop and implement effective sales strategies.
· Stay
informed on and leverage promotions to maximize member engagement and
acquisition.
· Represent
Fitness Connection within the community to foster connections and promote our
mission.
Operations & Administration Maintaining the heartbeat of our club's
operations.
· Assist in managing club budgets, scheduling, and inventory to
ensure efficient operation.
· Oversee
the reconciliation of bank logs, cash deposits, and inventory, ensuring
accuracy and security.
· Enforce
company policies, procedures, and standards, along with federal and state
requirements.
· Ensure
flexibility in work hours, including the ability to work unscheduled shifts
with little to no notice.
What We’re Looking For:
· A
leader with 1-2 years of management experience, preferably in the fitness
industry.
· Strong
recruitment, selection, training, and
development skills.
· A
high level of professionalism, honesty, integrity, and a superior
sense of customer service.
· The
ability to work flexible hours, including extended daily and weekly work hours,
weekends, and shifts with little to no prior notification.
· Excellent
verbal and written English communication skills, with the ability to handle
stress on a physical, mental, and emotional level.
Join Us:
As an Assistant Club Manager at Fitness
Connection, you'll play a pivotal
role in changing lives and strengthening communities through fitness. With
opportunities for professional growth and the chance to make a significant
impact, your journey here will be both challenging and rewarding. If you're ready to take your
leadership skills to the next level and help us make a healthier lifestyle more accessible to all, we can't wait to meet you. Apply today and let's make fitness better together!
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Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: No less than 35 per week
Benefits:
Experience level:
Shift:
Weekly day range:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Full Time
Sports & Recreation
$83k-110k (estimate)
04/07/2024
04/22/2024
TOMAH, WI
25 - 50
1987
MICHAEL KRAUSE
<$5M
Sports & Recreation