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Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
*Work from Home eligible after 6 months of in office full time employment and performance based*
About the team
Our Little Rock Call Center provides support to thousands of banking customers and clients every day via phone and virtual chat solutions.We have big plans for our Call Center team! We are growing quickly, yet we remain focused on crafting an incredible experience for our clients. We value and expect thoughtfulness and high performance from everyone at FIS and look forward to having you on the team!
Paid Training - 6:00 am - 2:45 pm / 3 weeks
Starting Pay - $17.51 hr. Pay for Performance Bonus
What you will be doing:
What you bring:
Added bonus if you have:
What we offer you:
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Also, overtime work is an essential function of this position. From time to time you could be required to work overtime.Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdfFull Time
Investment Management
$50k-65k (estimate)
07/05/2023
05/07/2024
fisglobal.com
ORLANDO, FL
>50,000
1968
RACHEL LANDRUM
$10B - $50B
Investment Management
The job skills required for Customer Service Associate II (WFH Eligible) include Customer Service, Call Center, Written Communication, Financial Services, Customer Satisfaction, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Associate II (WFH Eligible). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Associate II (WFH Eligible). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Associate II (WFH Eligible) positions, which can be used as a reference in future career path planning. As a Customer Service Associate II (WFH Eligible), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate II (WFH Eligible). You can explore the career advancement for a Customer Service Associate II (WFH Eligible) below and select your interested title to get hiring information.