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Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor's DegreeTravel Percentage :
5 - 10%Job Description
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the role:
As a Managed Service Change Analyst Senior, you’ll elicit, analyze, communicate, and validate business/user requirements for processes, policies, and information systems. Translate business needs/end-user requirements into functional specifications that describe what the system, process or product/service must do to fulfil the end-user/business requirements.
Perform activities required to maintain a high level of availability and stability for one or more applications including change deployment and certification, application performance, application management and development support.
WHAT YOU BRING
Exposure/Supporting web-based Java application
Java OOPS
Should know the basics of JAVA, JavaScript, JSP
Understanding of Spring MVC, Struts Frameworks of designing the J2EE Application
Should be able to understand and debug the code using the IDE
Should be able to troubleshoot configuration (Jboss server) issues with deployed applications
Should know the basic of the XML (configuration file)
Should be able to understand and debug on Java/J2EE platform
Participate in all phases of SDLC lifecycle activities and production rollout
Ensure compliance to standards and best practices for Release Engineering Standards, development of automated scripts, change management etc.
Experience in using Agile/Scrum practices and methodologies
3 years of experience.
Plus Experience:
Java EJB, JMS, Angular JS SQL
Should be able debug SQL performance related issue
Should be able write SQL queries with all types of join and group by
Should be comfortable using SQL built in functions
Should be able to debug complex SQL scripts, procedures, views and functions.
Should be comfortable with Microsoft SQL Server Management Studio Scripting
PowerShell Scripting
Version Control Comfortable with GIT
Miscellaneous:
Good communication skills
Good to have finance [Capital Market] domain Knowledge
What You Will Be Doing:
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
May be involved in customer installation and training. Provides support to customer/users where the issue is highly technical or sophisticated in nature.
Review support transition checklists received from implementation.
Work on small CX projects independently or have ownership of project execution when multiple staff members are working on the project.
Coordinate queue management and resolution times for technical support tickets.
Liaise with functional support teams to address technical support items and assist the team with client triage sessions.
Collaborate with Prod Ops to track daily load monitoring issues and aid as required to the Ops teams to address load processing issues.
Train junior support engineers to help them perform day to day support operations.
What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Other | Full Time
$111k-142k (estimate)
04/16/2024
05/19/2024
afsimage.com
Yukon, OK
50 - 100