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Administrative Assistant/Front Desk (43104)
FirstService Residential
$26k-35k (estimate)
Full Time | Business Services 1 Month Ago
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FirstService Residential is Hiring an Administrative Assistant/Front Desk (43104) Near Jacksonville, FL

$16/Hour

Full Time

POSITION SUMMARY:

The front desk person works independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. This position provides a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association; May assist with employee payroll, budget preparation, control of records and reports regarding operations, personnel changes, etc., and emergency service duties.
  • POSITION RESPONSIBILITIES:
  • Demonstrates excellent customer service, communication and time management skills.
  • Monitors Emergency Response System.
  • Greets and directs Residents, guests and invitees.
  • Monitors and controls Electronic Security Control Systems.
  • Responds to emergency situations in a timely and efficient manner.
  • Monitors and controls access to the building.
  • Maintains daily log, records and forms.
  • Resolves and follows-up on all complaints/issues.
  • Maintains a safe and secure environment throughout the building/property(s).
  • May be assigned other duties by the on-site property manager.
  • Follows safety procedures and maintains a safe work environment.
  • Maintains inventory of common areas keys, transmitters and key fobs for residents and re-order as needed
  • Prepares any resident information packages that require Board approval, (i., e., Architectural Modification).
  • Initiates preparation of Management Reports, committee reports, meeting notices as applicable and submit for
  • Manager's review and approval.
  • Maintains, updates and coordinates resident information in computer database at a minimum on a monthly basis.
  • Generates and provides this information to the Property Manager, Board of Directors and valet desk.
  • Maintains roster of mailroom boxes.
  • Keeps track of insurance certificate requests. Maintains insurance records books for both vendors and unit owners.
  • Maintains supply closet. Requests all office supplies and equipment, following established purchasing procedures.
  • Opens and distributes mail, prepares accounts payable invoices with work orders and receiving tickets. Stamps and code invoices for P.M. to code and approve.
  • Prepares move-in packages for re-sale and leases. Creates files, compiles sand coordinates all necessary information and documentation for new owners/leases.
  • Sets up meetings for Board Approval process.
  • Keeps packages updated with new memos and policies as required.
  • Other duties as required.

OPERATING SKILLS, KNOWLEDGE & ABILITIES:

Education/Training:

  • High school diploma or equivalency preferred.
  • College level courses in business or hospitality preferred.

Experience/Knowledge:

  • Two (2) to three (3) years of business experience preferred.
  • Computer literacy: command of information system hardware/software is preferred.
  • Effective written and verbal communication skills.
  • Multiple language fluency is desirable.
  • Strong customer service, communication and interpersonal skills required.

Special Requirements:

  • Ability to lift 30 – 50 lbs.
  • Work in an upright standing or sitting position for long periods of time
  • Handle, finger, grasp and lift objects and packages
  • Reach with hands and arms
  • Communicate, receive and exchange ideas and information by means of the spoken and written word
  • Ability to quickly and easily navigate the property/building as required to meet the job functions
  • Complete all required forms.
  • Ability to work extended hours and weekends based on project requirement.
  • Ability to respond to emergencies on a timely manner.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
#LI-TB1

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$26k-35k (estimate)

POST DATE

04/11/2023

EXPIRATION DATE

05/14/2024

WEBSITE

fsresidential.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

200 - 500

FOUNDED

2007

TYPE

Private

CEO

GREGG EVANGELHO

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About FirstService Residential

FirstService Residential is a Florida-based property management company that offers HOA management and strategic planning for the residential sector across U.S. and Canada.

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