FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity
This is an open position with FirstEnergy Service Co. a subsidiary of FirstEnergy Corp.

This position is responsible to support core Transmission and Construction & Design Services training initiatives owned by Workforce Development. This individual will support a variety of cross-functional programs including the role-based curriculums, PDH working group, EPRI collaboration, as well as other ad hoc requests. Individual must work well in a team environment; build strong working relationships at all levels of the organization; be self-driven; possess strong communication skills - both written and verbal; seek out process improvement opportunities; and have an acute attention to detail.

Responsibilities:

• Demonstrating a solid commitment to all aspects of safety.
• Serve as WFD liaison and provide ad hoc project management support through needs analysis, identifying training interdependencies, recommend appropriate training strategy, long term planning and sustainment, etc.
• Administer growing role-based curriculum program (MML to HCM transition):
  • Transmission
  • Construction & Design Services
  • IT/ITTSC
  • ROE/COOP Engineer
• Facilitate PDH Working Group and library maintenance.
• Support overall change management and stakeholder engagement for the various projects.
• Develop department communications that directly aligns with our communication strategy.
• Lead process improvement activiites through collaboration across the various inititives we support.
• Coordinate external vendor training efforts.
• Actively seek formal and informal learning opportunities to better understand Workforce Development practices and procedures.
• Work on multiple projects and ad-hoc management requests simultaneously.
• Delivering professional quality, accurate work within established deadlines.
• Contribute to solutions by taking initiative to develop alternatives and recommendations.
• Proactively seek ways to build, challenge and add value within scope of assignments.
• Demonstrate sound internal and/or external customer service.
• Develop effective working relationships and credibility with employees within the work group and stakeholders.
• Aid during emergencies and storm-related activities including travelling to various FirstEnergy locations.

Qualifications at the Adv. Workforce Development Rep degree include all the above plus:

• Four-year degree in Business, Finance, IT Engineering, or related discipline along with a minimum of 8 years related work experience required. In lieu of a degree a High School Diploma and 10 years related work experience required. The experience also must include a general understanding of the subject matter. Additional related experience includes analysis, project management, training delivery and development, or transmission related practices.

• Proficient computer application skills: such as Microsoft Office tools, including Excel, and proficiency in PowerPoint and Word.
• Ability to attain and maintain WFD instructor certification.
• Ability to develop and maintain functional computer knowledge applicable to the training section.
• Ability to develop, implement, and evaluate training programs.
• Writing skills to compose clear and concise message.
• Verbal communication skills to convey ideas, policies, and procedures in a clear, concise and understandable manner.
• Reading/comprehension skills to be able to understand and interpret various company documents.
• Ability to follow written and oral instructions.
• Ability to accept and promote change.
• Must be a self-starter and require minimal supervisory oversight with good time management skills.
• Ability to work well under pressure, manage multiple priorities and projects
• Good analytical, critical thinking and problem-solving skills.
• Highly driven, self-motivated worker that is organized, task oriented with a strong attention to detail.

Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification
[[SC00]]

FirstEnergy Human Resources Team