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First Hawaiian Bank is currently seeking an Assistant Service Supervisor I to join our team at the Kahala Banking Center.
In this role, the Assistant Service Supervisor will assist with operations by supervising the employees in all phases of the bank operations.
They will assist with handling and resolving any customer issues or complex inquiries and will assist with maintaining the branch workflow and assigning coverage as needed.
The Assistant Service Supervisor I will partner with the branch leadership team to ensure that all bank policies and procedures are followed.
Work Schedule : Monday - Friday 8 : 00AM - 4 : 30PM; Rotating Saturday - 8 : 30AM - 1 : 30PM (hours may vary) The ideal candidate will have : High School Diploma or equivalent is required Bachelor's Degree in Business or equivalent work experience is preferred 2 years' experience in bank operations required 1 year of supervisory experience (e.
g., Head Teller or Service Manager Associate) required Ability to use 10-key adding machine and type 40 wpm Must be pleasant and tactful when interacting with customers Good oral and interpersonal communication skills Attention to detail and ability to use judgement and discretion regarding customer transactions and confidential information Must be proficient in Microsoft Windows applications
Last updated : 2024-04-23
Full Time
Banking
$57k-73k (estimate)
04/25/2024
07/21/2024
fhb.com
HONOLULU, HI
1,000 - 3,000
1858
ROBERT S HARRISON-CHM
$500M - $1B
Banking
The job skills required for Service supervisor include Leadership, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service supervisor positions, which can be used as a reference in future career path planning. As a Service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service supervisor. You can explore the career advancement for a Service supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Supervisor job description and responsibilities
The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.
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Document task completion through daily service reports.
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Conduct regular performance evaluation of environmental service staff.
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Create and maintain environmental service staff schedule.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Supervisor jobs
At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.
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All supervisors should be prepared to deal with a crisis.
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Deliver fast, effective resolutions.
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A supervisor sees that employees update records when they receive or release parcels and mail.
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Assisting customer service staff with duties where required.
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Step 3: View the best colleges and universities for Service Supervisor.