As a Front Desk Agent at SpringHill Suites by Marriott, you will be the face of our hotel, providing exceptional customer service to ensure a memorable experience for all guests. You will handle various front desk operations, including check-in/check-out procedures, reservation management, and guest inquiries, all while maintaining a professional and welcoming demeanor. Key Responsibilities. Guest Service: Greet and welcome guests with a friendly...
Handles incoming calls regarding sales and bookings. Reports to and coordinates with the Director of Sales and General Manager. This is a brief description of job responsibilities. More information will be available upon interview.
Handles incoming calls regarding sales and bookings. Reports to and coordinates with the Director of Sales and General Manager. This is a brief description of job responsibilities. More information will be available upon interview.
The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. . This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. . This position must display an exemplary example for the staff to follow. . This is a brief summary of anticipated job du...
About the Role. As a Breakfast Hostess at Hampton Inn-New Bern, you will play a crucial role in creating a welcoming and enjoyable dining experience for our guests. Your primary responsibility will be to oversee the breakfast service, ensuring that all food and beverage offerings are presented attractively and are replenished as needed. You will also be responsible for maintaining cleanliness and organization in the breakfast area, contributing t...
Job Summary. The Housekeeping Supervisor is responsible for overseeing the housekeeping operations of a luxury boutique hotel, ensuring that all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and presentation. This role involves managing and training the housekeeping team, coordinating with other hotel departments, and ensuring a seamless and exceptional guest experience. Key Responsibilities. Superv...
Handles incoming calls regarding sales and bookings. Reports to and coordinates with the Director of Sales and General Manager. This is a brief description of job responsibilities. More information will be available upon interview.
Responsible for the cleanliness and overall appearance of guest rooms. They must be cheerful and courteous and have the right attitude for providing great guest service. Appearance must be neat and professional at all times. They should be friendly and caring and prepared to listen and respond to guests' needs and/or inquiries. They must immediately make eye contact with and acknowledge the guests' presence while showing the guest respect thr...
Responsible for the cleanliness and overall appearance of guest rooms. They must be cheerful and courteous and have the right attitude for providing great guest service. Appearance must be neat and professional at all times. They should be friendly and caring and prepared to listen and respond to guests' needs and/or inquiries. They must immediately make eye contact with and acknowledge the guests' presence while showing the guest respect thr...
The Guest Services Supervisor is responsible for the success of. the front desk, for ensuring guest satisfaction and for making sure that. product quality standards are met. This. position also directs and coordinates the activities of the front desk. reservation office, guest service department, and communications. department. This position must display. an exemplary example for the staff to follow. . This is a brief summary of anticipated job d...
The guest service rep must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities. Must be knowledgeable about area restaurants, attractions, major businesses and other information about the surrounding area which may be of particular interest to the guest. Appearance must be neat and professional at all times. The guest serv...
Schedules day and shift assignments for all dining room personnel and notifies them of same. Assigns service stations to all servers and bus persons. Informs service personnel of daily menu changes and specials, and other matters affecting dining room operations. Supervises the operation of the dining room during meal service periods, adjusting patron seating flow in such a manner as to balance customers among the various service stations. Gr...
