1 Dispatch Call Taker Job in Old Hickory, TN
FIRST CALL AMBULANCE is Hiring a Dispatch Call Taker Near Old Hickory, TN
- Must possess a high degree of personal integrity and responsibility.
- Currently licensed, certified or registered by the appropriate state agencies or willing to be licensed.
- Currently certified in Emergency Medical Dispatch by MPDS or other appropriate organization or
- willing to be licensed.
- Must have the ability to work effectively with minimal supervision, using good judgment.
- Must have the ability to work in a fast paced, hectic, high-pressure environment.
- Must have the ability to simultaneously manage multiple activities without error.
- Must have superior spatial orientation ability in order to be able to read and interpret maps.
- Must have good computer skills.
- Must have the ability to work efficiently and interact in a constructive and professional manner
- with other employees, public safety personnel and medical staff.
- Must have the ability to interact effectively and professionally with patients, customers, clients, family
- members, bystanders, and the general public in such a manner as to reflect positively on the company.
- Must demonstrate a level of skill and ability consistent with the provision of quality customer care.
- Previous or current certification as Emergency Medical Technician a plus.
- The ability to reach, push and pull.
- The ability to sit for long periods of time.
- The ability to use phones and radios to communicate with callers, crews and other staff
- The ability to use mouse or keyboard to input data into computer over long periods of time.
- The ability to view graphic and text data on multiple computer screens for long periods of times.
- Dispatch Supervisor or Communications Director as appropriate for all operational activities.
- Demonstrates complete knowledge, understanding and compliance of company policies and
- procedures.
- Ensures that Computer Aided Dispatch computer console, phone system, radio system and all
- equipment is ready for use at the beginning of each shift.
- Ensures security of buildings, Dispatch Center and all other company property.
- Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then
- performs the appropriate housekeeping duties to ensure their work area is clean, free from clutter and
- sanitary always.
- Is knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems.
- Responds to all calls for service promptly and accurately answering incoming phone calls for service
- per Emergency Medical Dispatch and company procedure as required.
- Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the
- exact nature of each call giving pre arrival instructions to callers per appropriate emergency medical
- dispatch and company procedure.
- Obtains complete intake information from all callers and inputs all required call data information
- received correctly into Computer Aided Dispatch system during the call.
- Acts always in the best interests of high-quality patient care, in the best interest of the patient, and in
- such a manner to reflect credibly on the company and the professional reputation of the Dispatcher.
- Acts always with the safety of field crews he/she is dispatching in mind, as well as the safety of the
- patient, other EMS personnel, bystanders, and any other public safety personnel present at scene.
- Always maintains security and privacy of all company and patient information in accordance HIPPA
- and all other local, state and federal regulations.
- Accepts responsibility for recertification as an EMD and for other required licenses and certifications
- as required by company, local, regional, and state policies, regulations, or laws.
- Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper
- notification has been made. Remains on-duty and in proper uniform until properly relieved.
- At all times sets an example of professionalism and leadership for others to follow. Places patient care
- excellence and safety above all else.
- Performs other duties as directed by management.
Job Summary
Full Time
Ancillary Healthcare
$31k-39k (estimate)
04/01/2023
06/13/2024
firstcall-ambulance.com
DICKSON, TN
500 - 1,000
2004
MICHAEL K ROSS
$10M - $50M
Ancillary Healthcare
Related Companies
About FIRST CALL AMBULANCE
First Call Ambulance is a private ambulance provider offering a comprehensive suite of scheduled and emergency transport services to a variety of healthcare providers, public entities, and other organizations. The companys mission is to administer patient care and transport with compassion, integrity, and professionalism, recognizing and satisfying the specific needs of each individual, and improving patients quality of life. First Call maintains the industrys most rigorous training, certification, and professional development standards for all licensed EMTs and paramedics, and employs the mos...t advanced technology, equipment, and processes to achieve exceptional customer service and superior operational efficiency.
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The job skills required for Dispatch Call Taker include Medical Emergency, Patient Care, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatch Call Taker. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatch Call Taker. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatch Call Taker positions, which can be used as a reference in future career path planning. As a Dispatch Call Taker, it can be promoted into senior positions as a Fire Fighter II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatch Call Taker. You can explore the career advancement for a Dispatch Call Taker below and select your interested title to get hiring information.
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