Essential Functions

• Facilitate customer requests via email, fax, telephone, etc and manages incoming correspondence
• Manage a variety of inventory reports
• Update existing inventory in company and / or client operating system(s)
• Maintain and develop client/attorney-closing relationships
• Monitor process and resolve issues to keep process on track. Report issues to manager
• Escalate complex title issues to supervisor as needed
• Coordinate and confirm title clearance with title provider

Knowledge and Skills/Technology Used

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication
• Problem solver who has strong organizational skills, is detail oriented, with an eagerness to learn
• Natural curiosity, enjoys researching the history and background of transactions
• Thrives in contributing to a team where we come together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent, College degree preferred
• 2 years of commercial title related experience preferred

Pay Range: $15.18-$26.41 hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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