• Ensure each GM upholds the standards and reputation of the brand while enhancing the Guest and Team Member hospitality.
• Breakdown the overall business strategy into the day-to-day execution, providing coaching and feedback to the GM’s.
• Perform and report on weekly store visits.
• Perform routine operational assessments.
• Oversee the financial preparation and performance of the operation through weekly P&L breakdown.
• Ensure In-Store Training Program is being followed, evaluate strengths and weaknesses.
• Partner closely with GM to create operational goals for the team members, management, and financials.
• Oversee the scheduling to ensure GM follows the standards and expectations in order to grow sales and build retention.
• Provide guidance to General Managers to help them connect store metrics to the daily execution on the floor to achieve business goals.
• Develop internal management to be able to take the next steps with the organizational ladder while recruiting talent outside of the operation.
• Ensure all equipment is functional and all small wares are approved.
• Take Part in management Interviews on an ongoing basis.
• Cultivate a culture of performance, dedication, and follow through.
• Ensure that every GM provides the best guest experience.

• Must have held GM role for minimum 2 years
• Be able to interpret Financials
• Must be willing to travel within given market
• Must be dedicated, results driven, a disciplined leader
• Excellent written/verbal communication, presentation and interpersonal skills

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• High stress tolerance -- thrives in a high-pressure environment

Firehouse Subs^® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation^®. 

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. 

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.