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We are looking to add to our team in the Contact Center and currently looking for a representative to assist our Members over the phone with all their banking needs. You will promote a positive, professional image of Financial Partners Credit Union via all contact channels (phone, e-mail, chat, etc.). Provide excellent service to all members of the credit union by identifying product and service solutions to meet their financial needs. Assist members with information about their accounts, FPCU products and services, and by resolving issues/problems via all contact channels.
ESSENTIAL RESPONSIBILITIES:
EDUCATION/EXPERIENCE:
The pay range for this position is listed above. Our pay ranges are designed to allow for candidates with various levels of experience and skill to be considered, and to allow room for growth to be achieved in a role over time. Generally, new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their individual combination of experience, knowledge, skills, and education as well as internal equity.
Financial Partners Credit Union is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation: $17.12 - $25.68Full Time
Banking
$35k-45k (estimate)
05/09/2024
05/17/2024
fpcu.org
DOWNEY, CA
50 - 100
1937
Private
THOMAS MORAN
<$5M
Banking
The job skills required for Member Contact Center Representative include Customer Service, Call Center, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Contact Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Contact Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Contact Center Representative positions, which can be used as a reference in future career path planning. As a Member Contact Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Contact Center Representative. You can explore the career advancement for a Member Contact Center Representative below and select your interested title to get hiring information.