www.filtrona.com

Job Overview:
The Customer Service Representative will be a crucial player in a dynamic sales cycle, proactively reaching out to potential customers, engaging with channel partners, nurturing leads, and collaborating closely with the operations team. The main goal is to set and achieve ambitious targets for customer acquisition and revenue growth. The ideal candidate should have a deep understanding and strong passion for the cannabis/hemp industry and a proven track record of success in a similar role.

Requirements

• Possesses excellent verbal and written communication skills, enabling effective collaboration with cross-functional teams.
• Demonstrates a high level of organizational skills and meticulous attention to detail.
• Exhibits problem-solving, solid abilities, and meticulous attention to detail.
• Shows capability to prioritize tasks and effectively manage multiple projects simultaneously.
• Possesses a strategic vision and the ability to build strong relationships.
• Familiarity with Salesforce™ is advantageous.
• Proficiency in sales and negotiation skills is a valuable asset.

Qualifications and Education Requirements

• Bachelor's degree
• Technical-commercial experience in the cannabis, tobacco, or related industry preferred
• Strong business and sales acumen
• Excellent oral and written communication skills
• Strong project management skills
• Demonstrated problem-solving and multi-tasking capability.
• Self-directed
• Must be a team player.
• Knowledge of US FDA and regulatory requirements

Preferred Skills

• Strong technical sales skills, impeccable personal integrity, and a high energy level
• Team player and strong project manager with an interest in all aspects of business
• Proactive approach to learning and self-motivated for individual development
• Ability to quickly gain the respect of all other managers for knowledge, experience, and mature approach to business issues.
• Willingness and ability to travel for training and support of global growth initiatives in the multinational division.
• 5-10 years of solid sales and business development experience in the US market

Filtrona is committed to providing our employees with comprehensive and competitive compensation packages. These packages include a base salary supplemented by performance-based bonuses. If you are an ambitious individual looking for a challenging and rewarding career in sales, we invite you to apply and join our dynamic team. Seize this exciting opportunity and contribute to our thriving sales environment.

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Hybrid work
• Office

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Greensboro, NC 27409 (Preferred)

Ability to Relocate:

• Greensboro, NC 27409: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Greensboro, NC 27409