Fesmire Dental Group is seeking a skilled and personable Front Desk Receptionist to join our 2 doctor practice. As the first point of contact for our patients, the ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask efficiently in a fast-paced environment.

Hours: Monday - Thursday 7am-5pm

Job duties include but are not limited to:

• Greet patients warmly and ensure a positive experience from the moment they walk in the door.
• Answer phone calls and emails promptly and professionally, scheduling appointments and managing patient inquiries.
• Verify insurance coverage and process patient billing and payments accurately.
• Maintain patient records and ensure confidentiality of sensitive information.
• Coordinate with dental assistants and hygienists to ensure smooth patient flow.
• Assist with administrative tasks such as filing, scanning, and managing office supplies.
• Monitor Fesmire Dental Group social media accounts, including Facebook and Instagram.
• Monitor patient communication software.

Requirements:

• Previous experience in a dental or medical office setting preferred.
• Proficiency with dental software systems (e.g., Adit, Eaglesoft) and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work independently and as part of a 2 person front desk team.
• High school diploma or equivalent; additional certifications are a plus.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person