SUMMARY OF RESPONSIBILITIES

The Learning Services Support Program provides a comprehensive support program for qualified students with documented learning disabilities. The purpose of LSS is to provide individually tailored support services to students in order to enable them to be academically successfully. This purpose is accomplished by providing students with 504, tutorial, testing and other academic support services delivered by professional and specially trained staff.

Responsibilities include

* Following all Schreiner University Policies and Procedures

* Greeting and assisting all clients

* Working with students and tutors in securing electronic textbooks.

* Coordinating and scheduling testing accommodation services to students and professors.

* Explaining and processing student 504 paperwork.

* Maintaining various records such as bi-weekly tutor timecards and live documents.

* Creating various data bases and using Schreiner Insight and JRM

* Setting up and assisting during tutor training, Delta Alpha Pi meetings and the LSS Honors Luncheon.

* Keeping track of all academic schedules and calendars

ESSENTIAL FUNCTIONS

* Confidentiality: Maintain the highest level of confidentiality concerning all matters regarding testing, personal information of clients and the LSS department. Does not discuss in any manner any information obtained through work in the office. FERPA law, confidential information and matters must be abided by at all times. Hearsay, gossip and speaking ill of others is not tolerated in any circumstance. Seek assistance from the Assistant Director if unsure about situations. Spreading rumors or confidential information is immediate grounds for termination.

* Communications: Greet guests (visitors, students, parents) in a friendly and professional manner; advise guests of procedures for obtaining services; answer questions about services and distribute handouts if need. Act to facilitate quality communications between employees, clients, and management through interpersonal and professional communication techniques.

* Provide electronic textbooks to students and tutors: Stay informed about sources of electronic books, register University and/or students with appropriate E-libraries as needed. Maintain confidential records regarding electronic textbook and users information.

* Testing Accommodations: All students who are 504 or in the LSS program are granted testing accommodations. The specialist is the Testing Coordinator who supervises monitors, readers, scribes; informing faculty of student requests, procuring tests from faculty and enduring security of tests until returned to professor post-exam, protecting integrity of testing in accordance with program policies and procedures. Strictly enforce student testing policies such as restroom breaks, facilitating timed tests, securing their watches, phones, and backpacks. Our professors have full trust that we are a department of high integrity and trust us with the safe and secure handling of their exams.

* 504 Accommodations: Students with disabilities may qualify to receive 504 services depending on their past educational history. The specialist will coordinate all paperwork, explain the services and notify the Director of a 504 request, communicate to the student about acceptance, and process the candidate for entry.

* Recordkeeping: Maintains records of 504 applications as appropriate, create and maintain physical files bi-weekly tutor timecard reporting, travel report documentation, completions of petty cash receipts, maintaining an accurate student and tutor directory list, and assisting with office supply inventory, copy machine maintenance, paper shredding, and locking all office and testing doors at the end of the day.

* word processing documents, statistical reports and files, and graphic designing for LSS handouts.

* Technology Information Platforms: Familiar with Word, the Internet, Outlook, Schreiner Insight and the JRM Student Directory data base, Goggle, SharePoint, etc. From time to time, all SU employees will participate in IT certification.

* Physical Assistance: Setting up snacks, table accessories, and paperwork for tutor training meetings; gathering Delta Alpha Pi materials for Honor Society meetings and inductions and help with the planning and take down set up for the LSS Honors Luncheon.

* Delta Alpha Pi Honor Society: Keeping all professional records for the society, emailing students, attending meetings, induction ceremonies and ordering cords and pins for graduating students.

* Other duties as assigned by the Assistant Director of Learning Support Services.

OTHER FUNCTIONS

* Contribute to team effort by accomplishing related results as needed.

* Maintain University safety and confidentiality rules.

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