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Federal Reserve Bank of St. LouisWe are looking for a Customer Service Representative to support our Federal Program Agency (FPA) customers and supplier customers who use the Internet to access several Treasury applications.
As our Customer Service Representative, you will report to a manager and assist users with troubleshooting issues that are preventing them from accessing the site and obtaining expected results.
The Representative will also provide support for granting access to the applications once the required documentation is received.
Responsibilities
Qualifications
Total Rewards
Bring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth along with many benefits and perks that support your health, wealth, and life.
Salary : $46,400-$58,000
In addition to great compensation package, we offer a comprehensive benefits package that all brought together in a flexible work environment where you can truly find balance :
Ranked as the #2 Top Workplace in the St. Louis Region in 2020, the Federal Reserve Bank of St Louis is committed to building an inclusive workplace, where employees' diversity in age, gender, race and ethnicity, sexual orientation, gender identity or expression, disability, and cultural traditions, religion, life experiences, education and socioeconomic backgrounds are recognized as a strength.
Learn more about the Bank and its culture; check out our Careers Site.
The Federal Reserve Bank of St Louis is an Equal Opportunity Employer
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Job Category
Information Technology
Work Shift
First (United States of America)
Last updated : 2024-03-23
Full Time
$46k-59k (estimate)
03/25/2024
04/29/2024
ceodal.frb.org
<25
The job skills required for Customer service rep include Customer Service, Call Center, Problem Solving, Customer Support, Written Communication, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.