Key Activities:

• Performs and/or coordinates activities related to department, District, or System training efforts, which include developing, delivering, and/or evaluating training programs in a classroom or virtual environment using a variety of training methods and tools.

• Consults with business areas to identify and analyze training needs and training approaches.

• Ensures subject matter and delivery mechanisms are relevant to the audience and environment.

• Determines appropriate, feasible, and effective solutions and provides recommendations and deliverables to meet training needs.

• Leverages existing and new tools and software to advance content delivery and consumption, which may include video creation/editing and eLearning instructional design and development.

• Creates training documentation, updates/revises instructional materials, and creates and/or reviews training tool development. Training content may include documents, presentations, videos, knowledge articles, etc.

• Plans, coordinates, and conducts long- and short-term projects.

• Participates in the development of the skills and talent of department, District, and/or System staff.

• Monitors training effectiveness and/or achievement of desired results by soliciting feedback from participants and others to make recommendations to management regarding updates, revisions, and improvements to course content and/or delivery methods.

Qualifications:

• Typically requires at least 2 years of relevant experience

• Typically requires an Associate's degree in organizational development, education, communication, business, or closely related field

• Electronic instructional design expertise with intermediate to advance experience working with Articulate 360 and Adobe Premiere

• Strong internal subject matter expertise and/or strong experience with training teams required

• Strong problem-solving skills, excellent customer service skills, effective, clear, and concise oral and written communication skills.

• Ability to multitask and use time efficiently to meet project deadlines.

• Ability to lead, coach, and mentor others

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Additional Information

Locations:

• Hybrid, 20% on-site requirement
• Atlanta, GA- Kansas City, MO - Minneapolis, MN
• Not eligible for remote work

Screening:

Certain eligibility requirements apply.

Sponsorship:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

*Benefits are based on Federal Reserve District and are subject to change due to geographical location.

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The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.