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If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Madera insurance agency today! Our reputable insurance agency seeks an exceptional insurance Medicare-lines customer service representative to join our team. Farmers Insurance-Israel Cortes Agency prides itself on our outstanding insurance products and customer service.
Dental Insurance
Vision Insurance
Hands on Training
Flexible Schedule
Parental Leave
Mon-Fri Schedule
Career Growth Opportunities
Immediately greet all customers entering the office in a friendly and helpful manner
Provide exceptional customer service and support
Understanding prospects' needs and identifying sales opportunities
Establish client relationships and follow up with clients as needed
Verify phone numbers and email addresses with each customer contact and update customer information.
Schedule appointments for sales staff to meet prospective customers
Supporting sales team in achieving high sales targets
Uphold the wants and needs of your customers
Meet new business production goals and objectives as established
Process customer policy change requests
Return all phone messages promptly
Maintain knowledge of new products and services
Develop and maintain client relationships
Follow up with customers to ensure satisfaction, respond to queries, and solve or refer problems
Schedule appointments for sales staff to meet prospective customers
Work independently and as part of a team
Assess and identify the wants and needs of your customer(s) over the phone
Participate in regular team meetings and brainstorming sessions
Attend training and continuing education courses
Possess an upbeat, positive, and enthusiastic attitude
Must be motivated and determined
Proven track record of trustworthiness, dependability, and ethical behavior
Be a great self-starter with a sense of urgency
Strong communication skills (oral and written)
Excellent interpersonal skills
Professional phone and email etiquette
Strong work ethic and leadership skills
A Health and Life license is preferred but not necessary
Full Time
$50k-65k (estimate)
05/16/2024
06/28/2024