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Job Summary
The Operations Manager is responsible for managing all operational activities within the branch to limit operational risk and ensure delivery of effective financial services to customers. The Operations Manager provides guidance, direction, and supervision to staff to ensure they meet the highest performance level and adhere to the Bank’s policies and procedures and all applicable laws. The Operations Manager is responsible for the customer experience and ensuring that the branch delivers high quality customer service in accordance with the Bank’s values and objectives. The Operations Manager plays a critical leadership role in the branch and is required to exercise discretion and independent judgment, as necessary.
Essential Duties
Manages and oversees operational compliance within the branch, including but not limited to: compliance with all state and federal laws and regulations, compliance with Bank policies and procedures; and monitoring transaction accuracy.
Required Knowledge
Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, and Information Security and privacy requirements, as the control point for the office to ensure that all CIP, BSA, OFAC requirements, procedures and time frames are met.
Basic Knowledge, Skills and Abilities
Equipment Operated
Physical Requirements & Work Environment
Education and Experience
Additional Requirements
As a part of the Bank’s internal control systems, employees holding sensitive positions must have a separation of duties each year. This position has been deemed to meet the test for a sensitive position, and therefore you will be required to meet a minimum absence requirement of one week each and every calendar year.
Full Time
Banking
$75k-94k (estimate)
05/04/2024
07/03/2024
fmb.com
TUSTIN, CA
500 - 1,000
1907
HAZEL LIMBO
$200M - $500M
Banking
Founded in Long Beach in 1907 by C.J. Walker, Farmers & Merchants Bank has 25 branches across Orange County, Long Beach, the South Bay and now in Santa Barbara. The Bank specializes in commercial and small business banking, business loan programs, home loans, and a robust offering of consumer retail banking products including checking, savings and youth accounts. Farmers & Merchants Bank is a California state chartered bank with deposits insured by the Federal Deposit Insurance Corporation (Member FDIC) and an Equal Housing Lender. For more information about F&M, please visit https://www.fmb.c...om.
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The job skills required for Operations Manager include Leadership, Customer Service, Coaching, Problem Solving, Mentoring, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.